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_awkwardlezbean's avatar
_awkwardlezbean
Rising Veteran
3 years ago

Room with custom content not showing in library

Product: The Sims 4
Platform:PlayStation 5
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? sp28.26
What expansions, game packs, and stuff packs do you have installed? Everything except maybe a couple of kits and batu
Steps: How can we find the bug ourselves? If you have a ps4 or ps5, you can find custom content on the gallery and add it to your lot. But when I save the lot or even save a room, it doesn’t show up in the library.
What happens when the bug occurs? If you have a ps4 or ps5, you can find custom content on the gallery and add it to your lot. But when I save the lot or even save a room, it doesn’t show up in the library. I remember finding it once and can’t remember how I did it but now I’m having no such luck in finding a room I saved. I deleted the pictures that were CC from the lot and it’s still coming up as CC when I go to save the rooms so I can’t find them.
What do you expect to see? I should see my saved rooms/lots in my library but they don’t show up and I can’t remember how I got them to. All the articles only tell me how to do it on PC
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

I explained most above but like I said, despite being on console, I am able to Add CC to lots. But even when I’ve deleted anything custom content, the lot is still showing that wrench in the photo when I go to save the lot or room and then it doesn’t show up. 

so I’m wondering both:

how to change the lot to a lot with no CC because I deleted it and it’s still registering as a lot with it.

and how do I find the rooms I’ve saved that are listed as CC. I know there’s a way because I found them before, I just can’t remember how I did it now. 

8 Replies

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  • @_awkwardlezbean Do you have an example ? Does it have any custom pictures/paintings ? Those won't be removed even on console and still count as cc.

    Does it happen with all cc rooms or just some ?
  • _awkwardlezbean's avatar
    _awkwardlezbean
    Rising Veteran
    3 years ago

    I did have pictures I downloaded from the gallery but even when I deleted those, it still said it was CC. I found it was typically a few rooms but I did discover that if I built a room around it, it removed it. And I think I had to move it to ground level before building around it for it to work but it got rid of the wrench in the photo and worked. I don’t have a photo on me and don’t have access to my console till I get home but when you click “save room” in the top and that window pops up where you name the room and whatnot, in the top left corner of the photo preview there’s a wrench there showing it’s custom content even though the room has none in it. Even when I delete the CC from the lot completely, it still comes up as CC unless I build a room around it and save it that way

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago
    @_awkwardlezbean I tried a random room that was flagged as cc and when reuploading, there was no wrench.

    Not sure if I'm misunderstanding what you're doing.

    If it's only specific rooms, could you name creator and name of the room here ?
  • _awkwardlezbean's avatar
    _awkwardlezbean
    Rising Veteran
    3 years ago

    Maybe it’s because it’s console? Maybe it comes up different unless you’re on console too. I’m not sure how to explain this properly. When I go to save a room on that lot, it’s showing a wrench in that save section where you name the room and whatnot, before you upload it to the library. There’s a preview photo and in that photo, the top left corner, there’s a wrench and when you hover over it it says it has CC even though I’ve deleted all CC from the lot.

    i found some rooms saved and I could see them, they didn’t have the wrench. But certain rooms would save and I couldn’t find them in my library, it’s like they are hidden when there’s a wrench in the photo but there’s no CC so I don’t know why it’s registering as though there is. I figured out the workaround of building a room around the room and that removed the wrench and it shows up in my library so I’m not sure what’s happening  

  • PipMenace's avatar
    PipMenace
    Hero
    3 years ago

    To answer the side question… yes, the gallery hides custom content by default. There should be a checkbox, I think on the left, to show it.

  • _awkwardlezbean's avatar
    _awkwardlezbean
    Rising Veteran
    3 years ago

    Hi there! So sorry for the late reply. We had a really bad hurricane here in Canada and I was without power. So I moved my Simms to a new lot. Are used a build from the gallery and just made changes. I saved the rooms from the old house and added some of them to the new one and now it’s coming up as custom content again. I know there’s nothing custom in any of the room so I don’t understand why it’s happening but here I have a picture showing you what I see you whenever I try to save a lot. The wrench, and I highlighted it, so you could see what it says. Hope this helps with clarifying. Now, like I said before, I did have custom photos from the gallery in one of the rooms, but I deleted those a while ago.

    I read that somewhere, but I looked on that side panel and I can’t find anything like that. I don’t know if it’s different because I’m on console or what. I found the hidden rooms before and now I can’t remember how I found them.

    And I just checked by trying to save some of the rooms and every one of them has a wrench coming up saying it’s custom content and the lot gets hidden because of it. I don’t understand why it’s happening when I deleted all custom content. 

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