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Aklysia's avatar
Aklysia
2 years ago
Solved

[FIXED] Save Error : 403:8e5010b7

Product: The Sims 4
Platform: PC (EA app)
Which language are you playing the game in? Polish
How often does the bug occur? Every time after going into build mode
What is your current game version number? 1.103.250.1020
What expansions, game packs, and stuff packs do you have installed? Every expansion except Horse Ranch, every Game Pack except Batuu, every stuff pack except Home Chef, Toddler, Bowling Night, Backyard, Cool Kitchen
Steps: How can we find the bug ourselves? Load the game, then go into build mode and try to save. 

What happens when the bug occurs? Game doesn't save
What do you expect to see? My game saving as expected
Have you installed any customization with the game, e.g. Custom Content or Mods? No, I have all mods turned off in the games settings
Did this issue appear after a specific patch or change you made to your system? It appeared after installing For Rent and playing with it for a couple of days.

Hello, i follow a tutorial on this link

https://answers.ea.com/t5/Technical-Issues-PC/save-game-error-403-8e5010b7-1d172885/m-p/7030330

But the error stay on my game.

I clear caches.

Delete mods

Delete documents > sims 4 folder

Repair game.

I just donwload the FOR RENT pack and trying to do something like, playing ?

I try to save before using the FOR RENT pack the save works fine but now i just can't save my game.

Yes i'm french but i'm talking in english to get more people and not only french guy ! Thanks to understand 🙂

Edit By Crinrict: Adjusted Title

  • crinrict's avatar
    crinrict
    2 years ago
    Fixes for Save Error : 403:8e5010b7 – Some combined fixes aim to resolve current saves and prevent this error from happening on future saves. Fixed references to zones in business manager that no longer exist in the game data; which triggered the failure to save exception when attempting to save on what previously was a residential rental lot.

    Fixed in Patch 1.105.297/1.87

    Please create a new thread if you're still experiencing this issue,

78 Replies

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  • keely72's avatar
    keely72
    2 years ago

    After downloading Sims 4 FOr Rent my game has stopped saving. I don't use any mods on this save, and have since deleted all mods and cc in my folder. It was saving fine yesterday (first day of for rent) but this morning it has stopped saving and comes up with this error code: 403:8e5010b7:5b944a44

    Any ideas of what else to do? 

  • keely72's avatar
    keely72
    2 years ago

    Yea i tried that, sadly still not working. It saves fine on new saves so ill probably just use that. I mostly build so uploaded things I wanted to the gallery anyway.

  • nibindante's avatar
    nibindante
    2 years ago

    I have the same issue and it also happened to me before after High School Years update, although that time I thought it was due to broken mods.
    This time I played without mods, I had this save before For Rent and it stopped working after getting For Rent. I also noticed that there are some items in household inventory that cannot be deleted or sold as they always come back, and also they are acting weird: for example computer is on desk and in inventory and it's the same object

    Please help!

  • ctmargetts781's avatar
    ctmargetts781
    2 years ago

    I downloaded sims 4 for rent on my PC and it was working fine for a bit but now I am having save and load issues.

    I have no mods/cc and own most of the add-on's.

    The error message is:

    "The game failed to save. Error Code: 403:8e5010b7:5b944a44"

    I have tried clearing the EA cache, repairing the sims 4 game, restarting the app and my PC but no luck. I have even tried recovering a previous save but the issue keeps happening.

  • Bnibuilds's avatar
    Bnibuilds
    2 years ago

    Hi! Same issue here, I've never used mods or cc. For Rent has worked fine for a few days but now I encountered this error code.

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago

    Would anyone mind sending me theirsave ? Instructions in my signature

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