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simsplayer818's avatar
12 months ago

⁠[XB⁠] CAS Apply to All button causes hair colour change

Product: The Sims 4

Platform: Xbox Series X 

Which language are you playing the game in? English

How often does the bug occur? Every time (100%)

What is your current game version number? 1.97.2.2300

What expansions, game packs, and stuff packs do you have installed? All content installed. 

Steps: How can we find the bug ourselves?

Choose a new hair colour and style for a Sim. Then select a make-up item or nail polish and use Apply to All Outfits.

What happens when the bug occurs? The hair colour changes on it's own for all but the Everyday category. Then by switching to Everyday and back again the Everyday hair colour changes in front of my eyes too. It picks the same colour every time whether a brunette or red head or blonde, it picks the attached shade of light blonde to change to.

What do you expect to see? I expect the hair colour to remain the same and not change on its own.

Have you installed any customization with the game, e.g. Custom Content or Mods? On console never used.

Did this issue appear after a specific patch or change you made to your system?Yes

Please describe the patch or change you made. Patch 1.97

Only female Sims seem to be affected.

After testing it doesn't seem to happen with accessories for me but it's just make up and nails causing the change. I can change the hair colour back again myself and it does work. But if I change the Sims cosmetics it will then give them the same light blonde hair again.

Edit By Crinrict: Adjusted Title

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  • Hii

    With the last major update, simmers are now able to sort of copy-paste looks to different t categories. If I change the hairstyle and color, then copy-paste to all outfit categories, then change the hair color for one category, the others will remain the original color. When you try and change the remaining hairstyles' colors to the desired one, the sims eyes will change shape and color. I'm using an Xbox One, so mods aren't the issue. My sims Gamer Tag is Reatryx if that helps the developers look into the right files.

  • simsplayer818's avatar
    simsplayer818
    Hero
    12 months ago

    @ReatryxReal I'm testing this on Xbox Series X and there is definitely something strange going on! I couldn't get it to work with the hair colour but when I added new lipstick and selected the categories I wanted to apply it to, the hair colour changed and she had different hair colour in the main category compared to the other categories, that shouldn't technically be possible. When I then switched hair categories without changing the hair colour it automatically changed again so that they were all the same colour again but it wasn't the original colour.

    I'm going to carry on testing but just wanted to reply to you in the meantime.

    I'm testing on Summer Holiday as she's a base game Sim and thought it might be better to choose a character that everyone knows.

    Edit: I've filed a Bug Report for this now. I'm not getting the eyes changing but the hair is changing for me and only with female Sims.

  • @simsplayer818 Thank you so much for helping with this and lodging and official bug report. I appreciate the time you took to help me and other simmers with this. Thank you so so much!!
  • simsplayer818's avatar
    simsplayer818
    Hero
    9 months ago

    This is still happening every time but it's now caused an eye colour change too. It changed a brown eyed Sim into a green eyed Sim instead. 

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