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Re: [FIXED] Game crashing/visual issues on character values UI menu

Since I downloaded the new patch, no pop-up windows will open up - I can't open the settings panel, build mode panel, and then the buttons stop working altogether so I can't even go back to live mode. 

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  • Pamela10181's avatar
    Pamela10181
    Seasoned Rookie
    12 months ago

    Same error is happening to me. I had to force close the game since I couldn't open the Options menu or any option whatsoever. I am playing on PS5

  • carofernandez1's avatar
    carofernandez1
    Rising Traveler
    12 months ago

    Do you play with mods? If so take them out, clear the cache and repair the game

  • hayley247's avatar
    hayley247
    Seasoned Scout
    12 months ago

    I have this same issue in one save file (another seemed to be fine) and I likewise don't use mods or cc. For a few minutes everything works fine, but the lack of menu options make it unplayable. I've had to force quit without saving twice.

  • Zashab_4's avatar
    Zashab_4
    New Rookie
    12 months ago

    same just happened to me, i been playing the game and the one family for the last few hrs and all the sudden all the buttons stopped working. so i had to force quit my game. the game is unplayable.

  • laurellances's avatar
    laurellances
    New Traveler
    12 months ago
    same issue here, i played yesterday after i updated the game and i could see the menu normally until the game broke. game went black, the bottom panel was still there and working, i could see that my sims were still doing things by looking at it, but i couldn't see them at all, i tried opening the menu to save the game but since the pop-up shows in the part of the screen that was all black i couldn't see it, i had to force close the game from the windows admin. today i open the game again, now the options menu to save is completely gone no matter how many times i try to click on the three dots it won't show. build mode panel is gone too and i can't go back to live mode either, that worked yesterday as well but doesn't now. in live mode i couldn't open adult sims inventories even though i could yesterday, child sims achievements menu would flash broken, that was broken yesterday too.

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