Forum Discussion

Re: I got a promo code, bought sims 4 expansion and it did not work.

@EA_Mai Looking back at the buying menu, looks like I don't need to scroll down or anything, but I can't remember if I clicked submit or not, If I didn't it should of at least given me a warning seeing I did insert some text into the box asking for a promo code.

-ezmereee

2 Replies

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    8 years ago

    Hi @EZmereee,

    Sorry for the wait. I don't know if doing that would be possible, but I will forward your feedback just in case.

    If you decide to purchase any other game before September, try the promo code again. If it was not submitted the first time, it should still work.

    Have you already tried your new game? 🙂

    -Mai

  • @EA_Mai Hello. I'll do that if I end up buying anything. 🙂
    thanks for the help. and yes I'm enjoying my new expansion thankyou :D


    @EA_Mai wrote:

    Hi @EZmereee,

    Sorry for the wait. I don't know if doing that would be possible, but I will forward your feedback just in case.

    If you decide to purchase any other game before September, try the promo code again. If it was not submitted the first time, it should still work.

    Have you already tried your new game? 🙂

    -Mai