Re: Linking Origin-Steam account

What if you accidently linked a steam account with Origin not of your own.  Now it showing the other persons account. How do you separate the two? Any help would be awesome.

@DowntownDavyB  You'll need to contact EA customer support, or maybe Steam support, to get it fixed.  Apparently people have gone through each one and been told to try the other instead.  EA support would be the better option if you did own your Origin account, but I'm not sure that EA can do anything if you don't have access to your account.

https://help.ea.com/en/contact-us/

In any event, this should be fixable; you just need to find someone who knows how to do it.

@MillieMP  Is the process erroring out, or do you not know how to make it happen in the first place?  If you're getting an error, please post a screenshot.  If you don't know where to start, you need to buy an EA game in Steam that requires account linkage (like Sims 4), then download and launch that game.

@puzzlezaddict I think I have added the screenshot of the error, whenever I start up the origin game it comes up with that error but it's just the game run with Origin. No other steam game gives me the same error so I was thinking maybe I need to link the accounts but I think I've done that and yet it still keeps happening.

@MillieMP  Please do a clean uninstall and reinstall of Origin:

• Quit Origin, then right-click on the Task Bar and open the Task Manager.  Scroll through looking for Origin entries.  If you find any, click on them and End Task.
• Clear Origin's cache.
• Download Revo Uninstaller (the free version is fine) from here.
• Launch Revo, select Origin from the list, and click Uninstall.
• When it finishes uninstalling, select "Moderate" under "scanning modes," and click Scan.
• If Revo finds any remaining registry entries, select all, delete, and click Next.
• Revo will display "Remaining Data and Folders."  Select all of them except for the "Origin Games" folder, if it appears.  (This is where Sims 4 and other Origin games are installed by default.)  Delete the rest.
• Close Revo, and restart your computer.

Next, download the full Origin installer and run it.  Here's the direct download link:

http://download.dm.origin.com/origin/live/OriginSetup.exe

Be sure to run both the installer and Origin itself as an admin: right-click on each and select "Run as Administrator."

If that doesn't help, you can uninstall and reinstall Steam instead, but please keep in mind that depending on where you've installed your Steam games, uninstalling the client may uninstall the games as well.

k yea i did that and still wont let me play ;/

@2076766  Please describe your issue in more detail.  If you're seeing an error message, please post a screenshot of that as well.