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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Re: Didn't receive apex coins

Hey @Unovee

Is your Steam account connected to the same EA Account you're using to sign into Origin? If you start up the game in Origin are you able to see the coins you added? 

/Kent

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  • yes, it's connected. Unfortunately, i deleted apex from origin as it takes a lot of space.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Unovee 

    Ah, I see. I'm afraid I can only recommend reinstalling the game in Origin and logging into it from there. Once you do, those coins should be available on your account in the Steam version. 

    /Kent

  • Hi i am having a the same problem (purchased 6,700 coins), and didnt recieve them. But I have never had an origin account, only steam. any pointers?

  • LilDepressso's avatar
    LilDepressso
    5 years ago

    I as well had an issues as well as Barry here around the exact same time I don't understand what might of happened. I even tried installing it through origins and it didn't work, waste of time and Wi-fi. I Just wanted some apex packs Homie ☹️

  • RetTide56's avatar
    RetTide56
    4 years ago

    I bough abott ur 75 dollars worth of things and I didn’t get a single one, I feel ripped off man also I just want Valkyrie.😩

  • Jeeepsy's avatar
    Jeeepsy
    3 years ago

    I Just Bought 2100 Apex Coin On Steam And I Loaded Up apex and they are not there and i restarted 4 times and noting can i please have some help quickly

  • wuya4's avatar
    wuya4
    3 years ago
    @EA_Kent Tried this and sadly didn’t fix, any other methods, please and thank you

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