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Re: Severe crashing to desktop (no error) since 2021-03-15 update.

my game is crashing like crazy since update as well. every update the devs fix one thing but break two more. i shouldn't crash EVERY SINGLE GAME on a high end system in 2021. wtf respawn

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  • SteltekOne's avatar
    SteltekOne
    5 years ago

    @EA_Kent  Tried the Origin version today crashes just the same. Only difference is that sometimes it doesn't even dump me back to desktop (just remains stuck on the last image) and I have to kill it via Task Maanger..

  • rExyrino's avatar
    rExyrino
    5 years ago

    I'am also having the same issues after yesterday's hot fix. I played for hours pubs and when i jumped into rankeds i started crashing...

    I started analysing all dump files and they have all the same issue: Error 0xc0000005.

    I've tried many fixes related with DEP, Antivirus, Visual C++, Direct X, resetting Windows and even formating it, but nothing works.

    After today's rank reset, I crashed again and analysed again the files. This is the problem that showed: System.Overflow.Exception

    This only happpens on Apex.

    I have an i5-10600KF , Z490 Gaming Plus, 16GB, RTX 3070

    Yesterday, I played Sea of Thieves, Halo Master Chief Collection and other games maxed out settings.

    Twitch clip from last match: https://www.twitch.tv/videos/962413821

    Hope this gets fixed soon...

  • sry for taking so long to reply, I used PixelChat overlay that uses LastFM to connect to your Spotify account @Midzooqa 

  • @EA_Kent @SteltekOne @EnvisioniZe @Zipzooop @Midzooqa 

    So... In the past 2 days I've been playing Apex and getting less crashes (for e.g. yesterday I did not crash and today I crashed only once). I played for 3/4 hours 

    For people with the same problem try this out:

    • Go to your NVIDIA Control Panel, navigate to Manage 3D Settings
    • Low Latency Mode: Off
    • Max Frame Rate: Off (I cap my fps to 190 in the game's launch options with +fps_max 190)
    • Monitor Technology: Fixed Refresh (in game's launch options I use -refresh 144)
    • Power Management Mode: Normal
    • Prefered Refresh Rate: Application-controlled

    I have no idea why this works but give it a try, I have a RTX 3070 and maybe the game can't handle Low Latency Mode or other of these settings I mentioned above.

    Might turn off (fully) G-Sync but I'm still trying out these settings.

    Good Luck and Good Games 😉

    rEx

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @Midzooqa and @rExyrino

    Thanks for sharing this. Has anyone else had the chance to give these suggestions a shot to see if it helps? 

    /Kent

  • After those settings I tried other possible fixes as well.

    I also repaired and updated the game before all of this.

    First, my PC started rebooting randomly and I decided to update my BIOS to try to fix this issue. (seems like it worked)

    I also factory reset all BIOS settings because I thought it could be some stability issues.

    BIOS Settings:

     (Previous Settings - Now)

    • Enhanced Turbo from ENABLED to AUTO
    • CPU VCORE from 1.150 to AUTO
    • XMP ENABLED TO DISABLED

    With these changes I played for 2 days and had no crashes.

    Today I decided to change some stufff:

    • Changed Power Performance Mode from Normal to Max Performance
    • Enable Turbo and change my VCORE to 1.160

    I'll give feedback tomorrow or later.

    Good Games 🙂

    ----------------------------------------------------------------------------------------------------

    Update 4th April:

    PC rebooted during game...

    New settings:

    • Turbo - Enabled
    • XMP - ENABLED
    • CPU VCORE - AUTO

    ----------------------------------------------------------------------------------------------------

    Update 10th April:

    PC rebooted again on Main Menu:

    BIOS settings: DEFAULT SETTINGS

  • @EA_Kent Hey
    I've tried these things, none of them worked for me. I've tried this C++ thing on both steam and origin with no result in the end. Still getting crashes. Every dmp file has the same error code 0xc0000005..
    The latest updates,drivers etc. Have done clear win10 installation etc. Nothing have worked so far. The period between crashes is so random, sometimes it's 2hours and sometimes it occurs within 5mins..
  • SteltekOne's avatar
    SteltekOne
    5 years ago

    Just checking in: I changed NOTHING and the crashes just magically went away. My last crash was on 28th March, so I guess some patch or NVIDIA driver update resolved the issue after that.

  • AndrewRuz's avatar
    AndrewRuz
    5 years ago

    Anyone else having crashes after today’s update? (4-19-21) I’ve been plagued with these errorless crashes since what seems like at least a year with no fix. Like @SteltekOne has said, my crashes also magically disappeared around the same time in March. Then I get on today, and there’s an update. I played for about 30 minutes and then had three BACK TO BACK TO BACK crashes within 5 minutes of each other. I was about to flip my desk into orbit. Please, for the love of God. Help. Me. 

  • NRNSZE's avatar
    NRNSZE
    5 years ago
    @AndrewRuz I do. Played the game 2 days ago perfectly fine and all of a sudden I can't play longer than 15 seconds. I've crashed 17 times in an hour/hour and a half,insane.
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @AndrewRuz@NRNSZE 

    Would you both mind sharing your DxDiags here when you have the chance? You can find more details on how to pull one up over at the EA Help website. Once you have the text file please attach it here. 


    Thanks!

    /Kent

  • @EA_Kent What's that gonna do.. Now I'm getting full BSOD ONLY when playing Apex aswell. I might be done with the game and I just came back to it. Its a fresh windows install btw.

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