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WatDaFrag's avatar
WatDaFrag
Rising Adventurer
4 years ago
Solved

I want to activate BF Vietnam on Origin

Hi,

I am a big Battlefield fan and I have the physical copy of the game and I'm willing to activate it on Origin to fulfill my collection. I have read that it's possible by contacting the EA Customer Support and giving the proof of purchase.

I'm trying, but they aren't helping. All they keep saying is "Contact Amazon and ask them for a refund or a change", but Amazon really can't help me since emitting new compatibles ones isn't up to them. All this since a month circa. 

I don't know what's wrong with my case. Please, either give me a direct EA Support mail or solve my case. 

Thanks in advance.

  • EA_Atic's avatar
    EA_Atic
    4 years ago
    @WatDaFrag @Lunelli_98 Our older games are not supported in Origin anymore such as Battlefield 1942, Vietnamne, Battlefield 2, and Battlefield 2142. Meaning you wont be able to redeem the codes for them.

    A while back you could contact EA support and show them your code and it will be added to your library but it's not something that EA Support can help with.

    /Atic

17 Replies

  • Mindaros's avatar
    Mindaros
    Rising Traveler
    4 years ago

    Hi,

    I have a similar problem with BF2, have you try to redeem your codes?

  • WatDaFrag's avatar
    WatDaFrag
    Rising Adventurer
    4 years ago

    of course, but as i already knew the codes are too old to be activated.

  • Lunelli_98's avatar
    Lunelli_98
    4 years ago

    @WatDaFrag @Mindaros 

    I own some old BFs on Origin. tehm being 1942, 2 and 2142. I was able to redeem 1942 by myself but needed help from an advisor for the other 2. You may not be lucvky enough to get a willing advisor so just keep trying.

    Best,

    L

  • WatDaFrag's avatar
    WatDaFrag
    Rising Adventurer
    4 years ago

    Yeah this is what I'm trying to do. At least I know it's possible to do... And I'll use this answer as a proof. Thanks! 

  • WatDaFrag's avatar
    WatDaFrag
    Rising Adventurer
    4 years ago

    may i ask you when did you redeem battlefield 2 and 2142?

    an advisor answered me like this: "Marco, I have now checked and found that the game Battlefield Vietnam is already retired from all the online platforms since June 30, 2014 which means that the game team have closed the game code support as well." and sent me this link: https://www.ea.com/service-updates/a-h

    this link also tells battlefield 2 was retired on june 30, 2014.. but if you requested help after that date, it means that yet another advisor was unwilling to help.

  • Lunelli_98's avatar
    Lunelli_98
    4 years ago
    @WatDaFrag I got them after it was sunset. From my understanding of "sunset" that just means no MP. From my past experience with advisors, most were unaware or didn't want to help. Let me give you an example using 1942. It was first release in 2002 and in 2012 it was made the 10th anniversary digital version that was given for free. Back in 2016-17 I helped a friend redeem his hard copy using the code provided with the CDs and it worked just fine, no need for advisor. The way I see is: Advisor are unaware that can be redeemed, or are unwilling to help, or in the most absurd way: there is a policy regarding redeeming old games.
  • WatDaFrag's avatar
    WatDaFrag
    Rising Adventurer
    4 years ago

    update: just contacted an advisor using this thread as a proof and he told me i will get contacted by mail for further help. maybe it's the right time finally?? hope so..

  • WatDaFrag's avatar
    WatDaFrag
    Rising Adventurer
    4 years ago

    still not solved. will find some time to ask again for help.. but i think nobody will help me.

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