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Anonymous's avatar
Anonymous
12 years ago
Approved

I forget my Security Question answer ? How to change it ?

I KNOW EVERYTHING ABOUT MY ACCOUNT EXCEPT THIS,CAN I CHANGE THIS?

1 Reply

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Hi There!

     

    You'll need to login to a trusted console and change your security question, if you do not have a trusted console, you need to contact a Game Advisor for assistance ...here's how :smileyhappy:

     

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

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