Re: BF4 Crashes on Starup

Can you help me ive been having this issue as well . I cant play , bf4.exe disappears from processes in task manager . 

Description
Faulting Application Path: E:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: bf4.exe
Application Version: 1.0.0.0
Application Timestamp: 526b9042
Fault Module Name: StackHash_237d
Fault Module Version: 6.3.9600.16384
Fault Module Timestamp: 5215e970
Exception Code: c0000374
Exception Offset: PCH_EF_FROM_ntdll+0x0000000000096B2A
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 237d
Additional Information 2: 237d4c5e1f0e8d25a6cf963621ac16fd
Additional Information 3: f7de
Additional Information 4: f7de1e5139dbf209cc0cbc39c0096524

Extra information about the problem
Bucket ID: ac6fb9d8491f6d94f575824d5b239e41 (139510469)

shad0wkille3r,

If you follow the link in my post (click the words 'Clean Boot'), it will provide you with the steps and more information on a Clean Boot. 

====

hfdzdn,

1. Click on the Start menu and then go to the Control Panel

2. Click on System Maintenance and then System

3. Choose Advanced System Settings.

4. Under System Properties, select Settings from the Performance section at the top.

5. Click on the Data Execution Prevention tab.

6. Select “Turn on DEP for all programs and services except those I select”.

7. Find bf4.exe, which for you is located here: E:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe

8. Select 'bf4.exe' and click Open to add it to your DEP Exceptions list.

9. Click OK to save your new settings.

Thanks 

EAGuy 

i have tried doing that it didnt help i deleted all other games/programs from my pc also didnt work then i got an other error i fixed that 1 but now its back to battlefield stopped working... its a windows task manager error thingy

Carbonic’s universal solution list:

I’ve posted this list because you’ve been lazy posting your question. And lazy questions require lazy answers  . This list will contain information on how to give more information or give you the solution itself. Hope this helps 

How to make a well made question:

• Please write descriptive (also the subject line) so the right people find your question and knows what it contains
• Tell if it has worked before, when it started not working and what did you do just before that!
• Post relevant log files, screenshots, descriptions, dxdiag, exact error messages, and all other relevant information(like platform) – even if it’s stupid and obvious (there’s a lot of clueless people on the internet, we don’t know if you are one of them  )
• Tell what you have tried in DETAIL and how you did it in DETAIL and what the results are, in DETAIL!

Check for current outages and bugs:

• Check the Origin server status: http://www.origin.com/us/status
• Check News and Official Announcements on Battlelog for outages and current problems

Common questions:

• Banned? Read this: ( https://help.ea.com/in/article/information-about-banned-or-suspended-accounts )
• Veteran status? This is gained from playing other Battlefield games. Play4Free, Heroes and 1942 is free to download and play and each give a veteran rank. Other games can be registrered at http://www.battlefieldbadcompany2.com/veteran. If that doesn’t work contact EA support.
• How to contact EA? Go to https://help.ea.com/contact-us . Fill in keywords then product, category and platform. Press ‘Find Solutions’ –>; ‘I Still Need Help’. Contact options will appear. If live chat/phone does not appear, it might be closed in your area at the moment and you might consider changing it to: ‘United States’ or something else in the language selector in the bottom of the site.
• Can’t access DLC/Premium? To find and handle your DLC right-click your game in Origin and click ‘show game details’ and scroll down to ‘expansions’
• Refund? You can do that under help –> history if you bought it within 24 hours ago, otherwise you will have to contact an EA Advisor at EA customer support.

Common mistakes:

• Can’t find your game? Make sure you have bought BF4 and not just Premium. Make sure you are logged into the same account as the one you registered the game on.
• EA doesn’t answer you? Answers HQ is a place where users help fellow users, not a place where you can expect EA to answer.

Things you should always try / make sure:

• Make sure your computer meet all the game requirements (http://www.battlefield.com/battlefield-4/faq )
• Try restarting your computer and network equipment (routers, switches etc.)
• Try another browser (Chrome/FireFox/(IE, although often the cause of errors))
• Try repairing your game in Origin (right click > repair)
• Try reloading your games in Origin by pressing “Reload My Games”
• Check if Punkbuster is running correctly and update it manually ( https://help.ea.com/in/article/punkbuster-technical-issues )
• Try setting bf3.exe and Origin as a trusted application in the windows(/other) firewall
• Update ALL your drivers especially the graphics card but also components like soundcards, network card, motherboard/chipset, headset and mouse+keyboard, to the newest version, if the problem came with a new driver then remove that driver and downgrade to the driver that worked.
• Try testing if the problem is still there if you perform a clean boot ( http://support.microsoft.com/kb/929135 )

Troubleshooting:

• Try flushdns to flush your dns cache ( http://www.wikihow.com/Flush-DNS )
• Make sure Origin doesn’t have connection issues ( https://help.ea.com/article/connection-issues-with-origin )
• Try cleaning your browsers’ cache and temporary files using CCleaner ( http://www.piriform.com/ccleaner )
• Try reinstalling Origin by manually uninstalling first ( https://help.ea.com/article/manually-uninstalling-origin ) + make sure it’s the newest version
• If you have a Realtek soundcard try disabling it in the BIOS
• Make sure your CPU/other is not overheating, check if all fans are running and record and post your temperatures here
• Try deleting the BF4 Settings folder in C:/Users/USERNAME/My Documents/Battlefield 4
• Possible connection problems? Try doing a UOtrace to EA’s servers to check for problems – https://help.ea.com/article/how-to-uo-trace – also do a pingtest.net and a speedtest.net and remember to post all the results.
• DirectX error? Try reinstalling DirectX
• Use Windows Eventviewer to look at the error in xml and copy/paste the solution here
• Run Origin and Battlefield 4 as administrator ( http://technet.microsoft.com/en-us/magazine/ff431742.aspx )
• Go to the cloud button on BF4 and uncheck the “enable cloud storage for all games” box. Launch the game, quit it and re-enable the cloud storage box. Make sure to use the local data when the information box popping up.
• Network/Connection problems? Make sure you are the only one using the internet connection, especially make sure no torrent programs are running.
• If you use Windows 8 in another language than language than English, try switching it to us-english, some have reported that fixed their problem.

Other Specific Questions:

• How to redeem double xp codes - https://help.ea.com/in/article/How-to-redeem-double-xp-codes-for-Battlefield-4
• What is Premium - https://help.ea.com/in/article/what-is-battlefield-4-premium
• What is Fairfight and Punkbuster? - https://help.ea.com/in/article/fairfight-and-punkbuster-in-battlefield-4

Hi , ive tried to put BF4 into exceptional dep executables but received an error "You must run this program with DEP Enable" or some sort , So i disabled DEP completely via Bios + CMD Command . Rebooted , started up Bf4.exe and still the same problem . Blue bar "initializing" for 5-10 sec and would disappear , monitoring from Task manager bf4.exe would stop and crash too. Ive done everything from repairing programs , reinstalling , disabling av , firewall and defender . Nothing really works .. I appreciate your reply , i hope EA can help me on this. 

I also tried to launch it in offline mode , it'd crash "bf4.exe has stopped working" .

Description
Faulting Application Path: E:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: bf4.exe
Application Version: 1.0.0.0
Application Timestamp: 526b9042
Fault Module Name: StackHash_1238
Fault Module Version: 6.3.9600.16384
Fault Module Timestamp: 5215e970
Exception Code: c0000374
Exception Offset: PCH_F0_FROM_ntdll+0x0000000000096B2A
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 1238
Additional Information 2: 1238b7d987c1dd53a7f36df23700a0f3
Additional Information 3: fa92
Additional Information 4: fa9250ce7dc98ad8074b2644ffd412f1

Extra information about the problem
Bucket ID: fdd8b9db796fba0b2978b6513ee10507 (139442719)

Description
Faulting Application Path: E:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: bf4.exe
Application Version: 1.0.0.0
Application Timestamp: 526b9042
Fault Module Name: StackHash_08d1
Fault Module Version: 6.3.9600.16384
Fault Module Timestamp: 5215e970
Exception Code: c0000374
Exception Offset: PCH_F0_FROM_ntdll+0x0000000000096B2A
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 08d1
Additional Information 2: 08d1747e49d0e000c6f6781e79961247
Additional Information 3: 9f35
Additional Information 4: 9f35cf0fe6abc5d434f6f11047b506f5

Extra information about the problem
Bucket ID: 715763c733155e8d31badbf40f064851 (139533618)

Description
Faulting Application Path: E:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: bf4.exe
Application Version: 1.0.0.0
Application Timestamp: 526b9042
Fault Module Name: StackHash_237d
Fault Module Version: 6.3.9600.16384
Fault Module Timestamp: 5215e970
Exception Code: c0000374
Exception Offset: PCH_F0_FROM_ntdll+0x0000000000096B2A
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 237d
Additional Information 2: 237d4c5e1f0e8d25a6cf963621ac16fd
Additional Information 3: f7de
Additional Information 4: f7de1e5139dbf209cc0cbc39c0096524

Extra information about the problem
Bucket ID: ac6fb9d8491f6d94f575824d5b239e41 (139510469)

Description
Faulting Application Path: E:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: bf4.exe
Application Version: 1.0.0.0
Application Timestamp: 526b9042
Fault Module Name: StackHash_a9ec
Fault Module Version: 6.3.9600.16384
Fault Module Timestamp: 5215e970
Exception Code: c0000374
Exception Offset: PCH_61_FROM_ntdll+0x0000000000096B2A
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 2057
Additional Information 1: a9ec
Additional Information 2: a9ecaa1d6618451cb5add3b1846c087c
Additional Information 3: bda8
Additional Information 4: bda86f545a4a7c59dfae3780b5104101

Extra information about the problem
Bucket ID: 61bf1a24de885db46c638bf6d72769f8 (139533471)

Error ive found