Security question change

You'll need to contact our support team directly for help with this, since for security and confidentiality reasons we cannot discuss any account details on a public forum.

 

If you click on the following link you will be taken directly to the Origin contact page: https://help.ea.com/en/contact-us/ask

 

Sign in with your Origin username and Password (Click on Login in the top right hand corner), and follow the guide to ask your question. If your issue cannot be solved from our FAQ list, you’ll then be prompted for ‘Product’ (enter Origin) and then for ‘Category’ (select ‘Account Management’), you can then select 'I still need help' and depending on the time of day and your geographical location, you'll be prompted either to initiate a live chat with a game advisor or given a number to call.

 

They will ask you some questions to verify account ownership, after that they will be able to help you reset the security question.

Hope this helps.