Re: account and games deleted.....

Anonymous
9 years ago
Would love to but its empty, NO BF1 nog other Battle Field. No mass effect NO dragon age no c&c Ultimate.. etc
I dont get it I have not been on for 1 month couse of work and the account is Just gone. So i remade it and all i can still see is my question to EA about BF 3 not working.
IIPrest0nII
Hero (Retired)
9 years ago
I think you will need to contact EA support to recover access to your Account and return games. How to contact EA support

Sorry but we can't help you with this here because we don't have any access to your Account and can't manage it.
EA_David
Community Admin
9 years ago
@LKeijnHi, just to check on this it sounds like there was an account mixup. You can't "remake" an account, a new one won't be associated with the old account/content

In most cases, "missing" games are on another account. If you bought via Origin the games should show on your Order History page. If Origin purchases don't show up this is solid evidence of the mixup.

If you're having trouble finding the old account perhaps you can check your email accounts for invoices. If you still have no luck support can help, follow Preston's link.

Cheers.

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