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EA_Archi's avatar
EA_Archi
Icon for EA Staff (Retired) rankEA Staff (Retired)
9 years ago

Re: DirectX Error (DXGI_ERROR_DEVICE_REMOVED)

Hello @mmadeya 

This error is clearly caused by some kind of driver issue. Can you try to reinstall the old drivers again, but this time, perform a clean install

Keep me posted on this.

Cheers.

Archi

5 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    I have had this exact same problem just moments ago but on my GTX 960 (not mobile). This crash only occurred once to me but now every time I load the game it lags on the home screen (where you pick to play campaign, multiplayer...etc) and while loading. The moving particles stutter as does the music sound distorted and my mouse moves rather uncontrollably. I have rolled back the Nvidia drivers and tried to play to no avail and re-installed the latest drivers also to no avail. Mind I've played for 25hours in total without issues, this includes a few days on the latest drivers update.

  • Anonymous's avatar
    Anonymous
    9 years ago

    The clean install through GeForce experience work. For some reason my framerate has dropped after this update, having graphically issues. As I said before I was to play on high settings very smoothly and now I have to run it on low for it work, but at least I can play the game again I guess.

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @mmadeya 

    And thank you for reporting back. Good to know you are able to run the game now. I will forward your information to our expert team for further investigation. 

    @DraconariusXVII 

    Have you tried to perform the Clean installation of the older drivers?

  • Anonymous's avatar
    Anonymous
    9 years ago

    My problem has been resolved. What happened was after simply reinstalling the latest Nvidia drivers as a clean installation (on top of rolling them back previously); I loaded the game and the problem persisted but after managing to manipulate my mouse to start playing a multiplayer game, the game continued to lag and behave oddly for a good few minutes and after that it settled and seemed to have fixed itself.

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Thank you @DraconariusXVII for posting your solution here. Good to know you can play the game now. Let us know if there is anything else we can do for you.

    Cheers,

    Archi 

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