Forum Discussion

d_geckos's avatar
d_geckos
Rising Newcomer
24 days ago
Solved

All Unlocked Weapons Are Now Locked

I haven't played BF4 in a few months, and when I return, I'm at level 1, and all the weapons I previously unlocked are now locked. I am sure that this is the same account that had the unlocked weapons.

bf 4
  • danisoff's avatar
    danisoff
    23 days ago

    Hello d_geckos​,

    The only thing you can do is to check if you are actually using your original account. Accounts being wiped is something that just does not happen. 

    EA support does not have the  ability to return your progress.

4 Replies

  • RoOsterr12's avatar
    RoOsterr12
    Newcomer
    24 days ago

    I’m having the same issue, my rank didn’t go down. I’m just trying to figure out why my DLC weapons I.e. my AWS is locked now ? 

    im having to uninstall my expansions & redownload them to see if it works as people are saying. 

    its just weird. 

  • danisoff's avatar
    danisoff
    Hero
    23 days ago

    Hello d_geckos​,

    The only thing you can do is to check if you are actually using your original account. Accounts being wiped is something that just does not happen. 

    EA support does not have the  ability to return your progress.

  • d_geckos's avatar
    d_geckos
    Rising Newcomer
    22 days ago

    Well, thank you danisoff​, because I didn't have the same account. I logged in with my Xbox account to the EA app to play the game, as I have all my weapons on the Xbox. I assumed that logging onto the game with my Xbox account would put me on the same account, but for some reason, it didn't. 

About Battlefield Franchise Discussion

Discuss the Battlefield games in this community forum.133,528 PostsLatest Activity: 7 hours ago