EA_David
Community Admin
9 years agoRe: Access Denied for multiplayer
@frostv3nom I know in some places the restrictions can be for those older than 13, but it's normally 13, yes.
And yes for the subscription I wanted to be sure that the account has the rights to play online either by having an active subscription or having the online access shared from an account with an active subscription.
Unfortunately there's not much I can directly see in cases like this, so if your reach out to support they can check on the account in question and advise on how to proceed.