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Re: We could not activate Battlefield 4 on this computer


@bturnni wrote:

I played but suddenly the game closed and when i tried to play again "We could not activate Battlefield 4 on this computer using the Origin Account provided. Please locate your product key to activate the game using your Origin Account." also after safe boot, ccleaner , reinstall game & origin someone in chat like this replaycing my code and enter the pruduct code.


Try running Origin as an administrator by right clicking the Origin icon on your desktop while the program is closed. Then run a repair on BF4 by right clicking the BF4 icon in your Origin games library and selecting "repair". This sometimes solves the problem you describe so please come back and tell us if this worked.

4 Replies

  • todat it worked again but again i'm kick out cause of high ping and again this error

  • @bturnni @ragnarok013 If not done already give this a try...  


    Origin Download the latest here: http://origin.com/download

    Uninstall Origin not your games just origin...

    1. Uninstall Origin completely from Windows Control Panel.
    2. Reboot your PC. This is important to clear out any lingering registry files or directories.
    3. Download the latest Origin here: http://origin.com/download
    4.Run CC Cleaner on registry to be sure old Origin files are cleaned out If none go to next step if some Reboot PC and repeat steps until none.
    5. Install Origin You should not be prompted to update.

    Then test BF4

    If you still have this  problem then try this....


    Disable Origin in game:
    In Origin - Application settings - Origin in Game - disable Origin in game

    Origin Cloud Storage turn it off
    Origin, settings, General

    Make Sure BF4 is set to 64bit if your windows is 64bit
    1- open origin and go to My Games
    2-Right click BF4 and go to Game Properties
    3-Under when launching this game set it to x64 and check off disable origin in game.
    4- Hit apply REBOOT your PC and then test your BF4

    Reboot PC test BF4

    If you still crash see information below....

    Try a clean boot : run a Clean Boot: http://help.ea.com/en/article/how-to-clean-boot-your-pc/
    This should ensure that no programs are interfering in the background.

    Below are programs known to make issues in BF4

    Disable Mantle if you have it and try Direct X, Turn OFF Anti-Aliasing Deferred in video card settings in game. If you have page file turned off then turn it back on as this can make errors even with 32gigs ram.

    Others have said if they uninstall MSI Afterburner issues / crashing is stopped. So if you have this installed remove program and test BF4. Also look at other programs as Asus Game First Service...ROG Game First , Razer synapse, Razer Cortex, Qualcomm Killer Service , Fraps, EVGA Precision, Geforce experience, be sure to turn off the streaming function that is enabled by default ,Raptr, RivaTuner , ASRock eXtreme Tuner, Steam, Skype, aero ,Overwolf extra program in teamspeak and xfire are known to make issues as well. And I am sure more programs not in my list yet turn one off at a time and test BF4.

    Uninstall the HD Audio Driver from the video card driver install add/remove programs. This silly thing makes issues in BF4 for some. Reboot then repair BF4 to be safe.


    If all this fails to fix it then try this...

    C:\Users\your PC Name\Documents\Battlefield 4

    BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues. Even if its not a new install it is still worth trying as the game cfg could be mucked up.

    1- Go to my Documents and remove BF4 folder place it on your Desktop for now.
    2- Be warned you do have to set up your in game settings again.
    3-Repair BF4
    4- When done go test your game. If it fails reboot your PC and run repair game again and test BF4.

  • ragnarok013's avatar
    ragnarok013
    Hero+
    10 years ago

    @bturnni wrote:

    todat it worked again but again i'm kick out cause of high ping and again this error


    High ping and your activation error are unrelated.  For High ping be sure to open your server browser filter and only choose servers in your region.

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