EA_Barry
Community Manager
9 years agoRe: [Xbox One] Something went wrong whilst syncing the game
It seems there is a sync issue between your local game save and your cloud save. This following info is on deleting your BF1 specific local save which you can then sync with your cloud save and hopefully resolve your issue. On step 4 you will want to Delete from console:
You can manage your data for individual games through My games & apps on your Home screen. Here's how:
- On Home, select My games and apps.
- Highlight the game, press the Menu button on your controller, and then select Manage game.
- Scroll to the right, highlight the saved data for your gamertag under Saved Data, and then press A on your controller.
- You'll be prompted to confirm deletion of this game save data:
- Delete from console will remove the local copy of this save. You can retrieve it from the cloud the next time you play.
- Delete everywhere will remove your saved data from this console, the cloud, and all other consoles you play on.
- Cancel will leave your data intact.