Community ManagerHello, @Augusto-V8-Cesar
It sounds like you need to get your account information updated. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
i dont need, i already did. but the BF4.exe.86x keeps saying wrong email and password;;;;
Community ManagerIf you're being told the email and password are wrong, that would be the issue. Please contact an advisor and they'll help get these updated.
just for the bf4 battlelog?
Community ManagerIf the Battlelog says you're password is wrong, but you don't get this message when logging into the game, it's possible you're using the wrong account. It would be best to talk to an advisor as we can't help with account issues on Answers HQ. You can try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
