@danisoff I did what you said. restarted the internet modem. did file verification through the game steam. did it through the ea app but it doesn't fix it. I tried turning off windows defender and it didn't work. I tried different dns and even using vpn and it still didn't work. I tried all the solutions on the internet but it doesn't work. The last resort is to delete and reinstall the game.
You should try talking with EA support, they might have an idea on what is wrong.
Best regards,
danisoff
@danisoff
thank you. but unfortunately there is no topic on the EA help site about this issue. the problems that have a topic have only articles. is there a place where I can contact them? or how can I do this.
@EA Help
You don't need to select the exact topic, try picking something close or similar. Your goal should be to get in contact with them. Also, I highly doubt your banned because being unable to go online does not mean your account is banned or restricted. This is confirmed by your picture.
Check out the link below for more information.
How to get help with your EA Account
Best regards,
danisoff
