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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Re: Battlefield 5 Won't Launch

Hi All, 

Wanted to give a quick update this has been shared with the team, thank you everyone for going through some troubleshooting steps and providing further information. If I get any updates I can share them here. 

Happy Holidays!

7 Replies

  • Ok. I tried something, maybe help to others as well...

    First. Uninstall everything (EA Beta app, Origin, BF V). 

    Second . Delete everything what left after uninstalls: files, registry datas ( Help is here  ), AND very important, if you using OneDrive, delete everything from there as well! Files, Folders (All EA, Origin, game folder, file!!!).

    After I just installed EA Beta app trough the Xbox app, and installed game. Worked well, no problem at all. 

    Good luck and have Fun for everyone! 🙂

  • See I know that would work but I don't want to risk doing something wrong in the registry. But we shouldn't have to do anything like this. We shouldn't have to fix their game bought by our money just so we can play it. They've done the same with SWBF2 broken game for all and aren't fixing it and its been weeks for BF2. Now we have the same here where some not all but some players aren't able to play the game. Its just stupid. I'm willing to bet they won't provide a fix for this at least 3 weeks and at most they will never fix it.

  • PvtJohnTowle's avatar
    PvtJohnTowle
    New Vanguard
    4 years ago

    My Game wont start , just crashes to desktop. after loading the opening screen.  I have done scannow /sfc , no issues

    Uninstalled and reinstalled the game -same problem 

    Changed the location of the installation from my F drive where it was to my C drive (default) still not go 

    Repaired the installation through Origin. Same problem 

    Uninstalled and reinsalled Origin - same problem 

    It's in my game library as a current game. 

  • guilermo_31's avatar
    guilermo_31
    Rising Newcomer
    4 years ago

    When will we get a fix? It is currently impossible to run the game from steam.

  • guilermo_31's avatar
    guilermo_31
    Rising Newcomer
    4 years ago

    QUICK FIX: Start the game on ea desktop and once in the game, close it. Close ea desktop and run the game from steam.

  • Matrixman03's avatar
    Matrixman03
    4 years ago

    I have the same problem.  I even built a new PC because I gave up that it would work on my old PC.  Just tried to reinstall the game on the new PC and when it finishes loading I ran it. It shows the splash screen, plays the music.. and boom  crashes the video card I assume.  No screen, just sound..  I hear an error come up with microsoft but I cannot see it because there are no monitors working. have to shut down and restart to get my pc to work again.  I have over 90 hours of play in this game.. Just woke up one day and it never worked again.. I need my money back!

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