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Re: Game won't start after anti-cheat loading

Okay, lets do a OS file check:

Right click your windows icon and open command prompt (admin)

Type in:

dism.exe /Online /Cleanup-image /Restorehealth

Then hit enter, once done do the same for:

sfc /scannow

Once done restart your PC and check windows updates.

If the scans fail let me know.

15 Replies

  • loich17's avatar
    loich17
    4 years ago

    It's done :

    - dism.exe

    - Sfc /scannow (many errors find, see the attachement).

    - Reboot

    - Make Update (one update Find : Netframework)

    - Reboot again

    - Launch BF2042

    No change.

  • Okay,

    Make sure Origin is closed.

    Now navigate to: C:\ProgramData\Origin but this time delete everything but the LocalContent folder.

    If you are running the game through steam, clear the download cache.

    Restart, then test the game

  • Okay,

    Im out of ideas at this moment in time, you could reinstall the game just in case the stuff we fixed and updated with the OS has created a more stable base to install the game than it did before.

    I will forward this post to other staff if they have any idea's.

  • The_Tibber's avatar
    The_Tibber
    4 years ago

    @metin2grafics 

    Yes thats fine, if it was a Origin issue then that would resolve it technically but we already did stuff to check it wasnt Origin, but heck it cant hurt to try. :P

  • The_Tibber's avatar
    The_Tibber
    4 years ago

    Ah its probably cuz its not in a default location and is finding it difficult to locate it. . .
    Saying that it gives me an idea to add a suggestion for the app 🤔

  • Maticb's avatar
    Maticb
    4 years ago

    I'm nor sure if it was the update, but I have some progress, next error! :D

    Error code: 300005 (CreateFile failed with 32.)

    GameID: 609 (32bit)
    Windows Version: 10.0 (Build 21390)
    Error Code: 30005
    Process Exit Code: 0h
    UUID: 6826ab1d-5710-6e90-bb99-ae4c6893d954
    Process list:
    aac3572mbhal_x86.exe
    acpowernotification.exe
    aisuite3.exe
    app_updater.exe
    applicationframehost.exe
    armouryaiofanserver.exe
    armourycrate.service.exe
    armourycrate.usersessionhelper.exe
    armourysocketserver.exe
    armouryswagent.exe
    armsvc.exe
    assysctrlservice.exe
    asus_framework.exe
    asuscertservice.exe
    asusfancontrolservice.exe
    asusupdatecheck.exe
    atkexcomsvc.exe
    audiodg.exe
    backgroundtaskhost.exe
    bdagent.exe
    bdntwrk.exe
    bdredline.exe
    bdservicehost.exe
    bdvpnapp.exe
    bdvpnservice.exe
    bdwtxag.exe
    bf2042.exe
    bf2042_launcher.exe
    bzbui.exe
    bzfilelist.exe
    bzserv.exe
    cefsharp.browsersubprocess.exe
    chrome.exe
    cmd.exe
    conhost.exe
    cortana.exe
    csrss.exe
    ctfmon.exe
    dashost.exe
    dbxsvc.exe
    dipawaymode.exe
    discord.exe
    discoverysrv.exe
    dllhost.exe
    dropbox.exe
    dropboxupdate.exe
    dwm.exe
    epicgameslauncher.exe
    epicwebhelper.exe
    excel.exe
    explorer.exe
    firefox.exe
    flux.exe
    fontdrvhost.exe
    foxitreader.exe
    foxitreaderconnectedpdfservice.exe
    foxitreaderupdater.exe
    fsnotifier64.exe
    gamemanagerservice.exe
    googlecrashhandler.exe
    googlecrashhandler64.exe
    gystation.exe
    heidisql.exe
    httpd.exe
    hwinfo64.exe
    jhi_service.exe
    jusched.exe
    lightingservice.exe
    lms.exe
    lsass.exe
    mdnsresponder.exe
    memory compression
    msiafterburner.exe
    mspaint.exe
    mysqld.exe
    nhasusu5svc32.exe
    nhasusu5svc64.exe
    nhasusu5uilauncher.exe
    noisecancelingengine.exe
    notepad++.exe
    nvcontainer.exe
    nvdisplay.container.exe
    nvidia web helper.exe
    nxclient.bin
    nxd.exe
    nxnode.bin
    nxserver.bin
    nxservice64.exe
    officeclicktorun.exe
    omni-cache-service.exe
    omni-discovery-service.exe
    omni-system-monitor.exe
    origin.exe
    originclientservice.exe
    originwebhelperservice.exe
    ovrredir.exe
    ovrserver_x64.exe
    ovrservicelauncher.exe
    phoenixminer.exe
    phpstorm64.exe
    pnkbstra.exe
    powershell.exe
    productagentservice.exe
    proxsign.exe
    qtwebengineprocess.exe
    razer central.exe
    razer synapse 3.exe
    razer synapse service process.exe
    razer synapse service.exe
    razercentralservice.exe
    registry
    rogliveservice.exe
    rundll32.exe
    runtimebroker.exe
    rzchromastreamserver.exe
    rzsdkserver.exe
    rzsdkservice.exe
    searchapp.exe
    searchindexer.exe
    searchprotocolhost.exe
    seccenter.exe
    securityhealthservice.exe
    securityhealthsystray.exe
    services.exe
    shellexperiencehost.exe
    sihost.exe
    skype.exe
    slack.exe
    smartscreen.exe
    smss.exe
    spatialaudiolicensesrv.exe
    spoolsv.exe
    startmenuexperiencehost.exe
    steam.exe
    steamservice.exe
    steamwebhelper.exe
    svchost.exe
    systemsettings.exe
    taskhostw.exe
    taskmgr.exe
    teamviewer_service.exe
    textinputhost.exe
    tiworker.exe
    tixati.exe
    traytipagente.exe
    trustedinstaller.exe
    unsecapp.exe
    updatesrv.exe
    usbclientservice.exe
    vulnerability.scan.exe
    wermgr.exe
    wininit.exe
    winlogon.exe
    wmiprvse.exe
    wudfhost.exe
    xampp-control.exe
    yourphone.exe

    I'm not sure who was being refered about firewall, but I am using Bitdefender and I have tried with Firewall and Ransomware remedeiation completely off (considering the other one is blocking access to some files)

  • oTalen7s's avatar
    oTalen7s
    4 years ago

    I am also having the issue where the EAC opens, then a black screen in the top left corner before crashing.

  • Maticb's avatar
    Maticb
    4 years ago

    I am now getting the "Error cod: 300005 (CreateFile failed with 32).

    When googling that you get something about "EasyAntiCheat.sys" in the system/32/drivers folder, however I do not have this file?

  • I copied EasyAntiCheat.sys from C:\Program Files (x86)\EasyAntiCheat to C:\Windows\System32\drivers manually and it didnt work, not even after repairing.

  • m1k3ol's avatar
    m1k3ol
    Hero
    4 years ago

    @Maticbwhile I don't have an answer, I concur with your past post about this possibly being EAC having a false positive on a program file that is benign to begin with

    I think the combase.dll error is the main giveaway, there's indeed a conflict, the main issue is how to identify the conflicting file?

    I sadly don't have an answer to that, the faster possible answer would be to have a fresh win10 install (full, not just file refresh) and don't install anything that is not just the basic drivers like GPU and then test to launch the game

  • I've now done a full chkdsk and sfc scan now, and I'm not getting any errors anymore (the create a file error), the splash screen just goes away, and "BF2042.exe" is running with no cpu usage and no ram, it just runs indefinitely until I kill it.

    I also don't understand the missing "EasyAntiCheat.sys" file in system32/drivers, should it install that when I hit repair/install service? Because I'm not getting that.

    EDIT: Also side note, I am getting absolutely nothing when launching via steam or origin, the only way to get anything out of it is to launc directly in the install folder via BF2042_launcher.exe

  • m1k3ol's avatar
    m1k3ol
    Hero
    4 years ago
    @Maticb hmm, interesting

    the fact that you did have files fixed there means the guess it's not far off, it is indeed something related to the OS/and-or programs on your system

    this is looking more difficult and time consuming to track, and since you already had OS files with issues, I would suggest to just backup, wipe the drive and do a full install, seems to be the easier and less time consuming way to be done with it

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