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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago

Re: The bottom of the main screen is blank.

Hey @SelenaGomez,

I had this exact same issue!

It appears to be related to turning off 3rd party opt-in for targeted advertising on your EA Profile.
Can you check if turning on 3rd party opt-in on your profile > waiting a few hours (could take up to 12h) > and then checking again in the game if the bottom part of the main screen is empty?

You can check these settings on this website of ours and login with your EA account where you play the game with: https://myaccount.ea.com/cp-ui/privacy/index.

It should look like this:

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