Re: DICE's silence
@X-Sunslayer-X Just because it's "how it has been" doesn't mean people can't complain about it. It's not right to their customers.
Forum Discussion
18 Replies
- @Kyosji don't get me wrong i am the last person to defend the current status quo... i have said repeatedly EA/DICE need to ditch their october/november releases....
but constantly repeating "why so silent DICE" or the oh so reliable "why no patch" will not make the gears turn an faster - @X-Sunslayer-X but it will take any excuse for them not to answer. If no one keeps bringing it up, it might never get done. Being vocal about it will not only take away any means for them to sweep it under the rug, but will also put a magnifying glass over them with media outlets.
- @Kyosji i am well certain they are getting all the publicity currently they could want... i mean there is not many outlets that haven't based the game to a pulp yet^^
@X-Sunslayer-X The beatings will continue until moral improves! 🙂
- @Kyosji Many moons ago I had to repair a Tornado Taileron Actuator that was desperately need for a US aircraft, although I was working as hard and as fast as I could, I had to keep stopping to answer the phone with questions about "how long will it be" from every man and his dog.
It literally got to the point where I had to say "about 5 minutes longer than it was going to take before I had to answer the phone again"!
Point is, whilst some comms would be nice, it isn't going to make anything happen faster.
@Trokey66 wrote:
@KyosjiMany moons ago I had to repair a Tornado Taileron Actuator that was desperately need for a US aircraft, although I was working as hard and as fast as I could, I had to keep stopping to answer the phone with questions about "how long will it be" from every man and his dog.
It literally got to the point where I had to say "about 5 minutes longer than it was going to take before I had to answer the phone again"!
Point is, whilst some comms would be nice, it isn't going to make anything happen faster.Comms are not delaying this game, because Dice has an entire army of marketing dudes...
- @TickTack121 Who said the phone calls weren't from the 'marketing dudes' wanting an update?
@Trokey66 wrote:
@TickTack121Who said the phone calls weren't from the 'marketing dudes' wanting an update?You do realize that this could be solved with a 1 hour meeting midweek, where they discuss the latest news. So Developers / Game-Designers just tell the marketing dudes, what they are allowed to post and what the future plans are. Marketing can do independent stuff from there, no further "phone calls" needed.
Problem would be solved, people would be a bit more happy and i bet Dice has some similar meetings. Yet they decide to post only unnecessary stuff like "Who to play Conquest". Things they should have released pre-launch or close to the launch.
If my company would treat their customers / communicate with them the same way Dice does, we would have no customers. Instead of a "Dear Customer, we are very sorry for your problems ... our Dev-Team is working on it ... we are currently doing ..." we got a "Dear Customer, you suck, it is all your fault".
The best example is season 1. Not only is it probably to late for that, we don't even know what we will get for our money. It is >>3 months<< after launch right now and they didn't post anything about season 1. What is so hard to just post a monthly roadmap? I don't get it. Really embarassing, that you are defending such incompetence as an adult.
Edit: The only thing they need to do right now would be a post like: "Community, we are hearing your critics! We thought, that those changes were good, but we will evaluate, how to change that game. We are aware of the performance issues and bugs. Our devs are doing their best to fix them, please keep reporting bugs! We are also aware of the dying playerbase and we will take action and do our best, to stop that trend......". Yet they are not even able to post a meaningless random post like that.
people need to remember DICE got a lot of feedback some better some not so much so they have this trove of information that accumilated over the holidays and into the new year... even the people responsible for the feedback evaluation worked 24/7 they would not even get close to ever reaching the end of it. so DICE needs a bit of time and who knows maybe they are discussing borad reworks for the future or an entire relaunch for teh future...
i never expected any solid communication from DICE for at least 2 weeks after their vacation...
i dislike it as much as the next person but this still is how things are atm and change sadly takes time....
