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27 Replies
- Carbonic2 years agoHero+
Please read https://answers.ea.com/t5/Technical-Issues/PLATFORM-HowTo-get-proper-technical-issue-help/td-p/10941642 and especially the part about listing the things you have already tried.
First thing I would try is running the anticheat installer again.
I've tried that did not work I've repaired the EA did not work I've fresh downloaded it again nothing. I've redownloaded the game nothing I refunded it from steam to see if it was a steam issues was not. My pc is in safe mode
- Carbonic2 years agoHero+
Tried a proper clean boot and not just running in safe mode?
Just done it and still getting the same thing
- @Carbonic Do you know why managers move "Error 116" issue posts to "Error 117" thread? Even though those issues are completely different.
https://answers.ea.com/t5/Technical-Issues/EA-AntiCheat-has-detected-an-unacceptable-configuration-117/m-p/13069437#M52753
That's preventing the issues from being solved. - Carbonic2 years agoHero+
No but I can send that along.
- Carbonic2 years agoHero+
Do you have Windows 11 and if so do can you post a screenshot showing if secure boot is enabled?
I am on w11
- Carbonic2 years agoHero+
Try scanning the disk of your OS and game using the Windows errorchecking tool. Also, as mentioned in the first link, a dxdiag file would be appreciated.
Here u go
the scan i did came back with this
2023-10-12 17:45:35, Info DEPLOY [Pnp] Corrupt file: C:\WINDOWS\System32\drivers\BthA2dp.sys
2023-10-12 17:45:35, Info DEPLOY [Pnp] Repaired file: C:\WINDOWS\System32\drivers\BthA2dp.sys
2023-10-12 17:45:35, Info DEPLOY [Pnp] Corrupt file: C:\WINDOWS\System32\drivers\BthHfEnum.sys
2023-10-12 17:45:35, Info DEPLOY [Pnp] Repaired file: C:\WINDOWS\System32\drivers\BthHfEnum.sys
2023-10-12 17:45:35, Info DEPLOY [Pnp] Corrupt file: C:\WINDOWS\System32\drivers\bthmodem.sys
2023-10-12 17:45:35, Info DEPLOY [Pnp] Repaired file: C:\WINDOWS\System32\drivers\bthmodem.sysI'm on Win 11 and Secure Boot State in On.. no screenshot because it's Korean...
and this is my DxDiag, please be my hero...
- Carbonic2 years agoHero+
The presense of corrupt files could indicate a file system issue. In this case I would:
- Run the error checking too until it reports no errors
- Run "sfc /scannow" until it reports no errors
- Run "dism online cleanup-image restorehealth"
- Reinstall graphics drivers after having cleanly removed them using DDU in safe mode
- Repair EA App and try playing
- if (5) doesn't work:
- Uninstall game and EA App
- Reinstall EA App
I looked into the files they were Bluetooth files so it cant be that
- Carbonic2 years agoHero+
I know. My suggestion still stands.
Yeah its still not working for me i guess ill try more after work today im hoping i can get to play
1. sfc /scannow reports no errors
2. dism.exe /online /cleanup-image /restorehealth completed successfully
3. reinstalled graphics drivers using DDU in safe mode
4. uninstall & reinstall BF2042 and EA App
Still same. Error 116. nothing different.
You still not found anything ?
I tested it on my brothers pc and it worked fine so tonight im going to fully reset my pc and see if that fixes it
I did a fresh install on my pc and it fixed it
Facing same issue ..sadly resetting pc is not option for me.
Hopefully someone figures it out.
I have tried almost all the options given on other threads of 116 error still no luck.Stop wasting your time on trying to locate the problem on the user's side, because I'm pretty sure it's a Battlefield/EA issue. Surprisingly enough, this really fixed it for me! https://answers.ea.com/t5/Technical-Issues/EA-AntiCheat-has-detected-an-unacceptable-configuration-117/m-p/13071450#M52879
The suggestions given here make no sense at all.
I have already tried dism++ solution but still it wont work.
Surprising for me is this happen on my newly bought laptop.
1. sfc /scannow reports no errors
2. dism.exe /online /cleanup-image /restorehealth completed successfully
3. reinstalled graphics drivers using DDU in safe mode
4. uninstall & reinstall BF2042 and EA App
5. DISM++
It's Day 5, error 116, no difference. frustrated
Same here! its really sad!
At this point I don't even think they will try to fix it given that only minority of people are facing this issue.
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