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sk1lld's avatar
sk1lld
Legend
4 years ago

Re: Logitech Promo Reward

@Dedzigs wrote:

@Rafterman1999 Interesting 🤔, I mean if you said that you got both Headset and Keyboard, then you should be having a EBAA Wildcat skin and G-series card combo bonus stuffs as well.

It sounds more like a Origin issue/error to me, btw are you live chatting or emailing supports? you should try live chat with both Logitech G and EA support.

Same with you @sk1lld, it shouldn't take more than a 5 minutes to get them codes, just try live chat with Logitech G. 👍

Spent over an hour with web tech support "Live chat" and 10 mins with phone support, was told it would be 24 to 48 hours before I would get the code?

9 Replies

  • Dedzigs's avatar
    Dedzigs
    Seasoned Ace
    4 years ago

    Can't help you @sk1lld any further, but maybe my buddies could help ..over at Discord.

    Same goes for you @Rafterman1999, and if you wish you can join too @darkelement48, but I think your already a member.. either way here's a link;

    Battlefield 2042 Completionists

    https://discord.gg/kFj9fHdpSy

    And then just ask around, most of these guys have Logitech G skins. 👍

  • Rafterman1999's avatar
    Rafterman1999
    4 years ago
    @Dedzigs I've been writing to Logitech Support for 2 days. At the moment I have no information whether you can still get the codes.

    I found something strange. I re-entered the code for the MCS-880 in Origin. Then, of course, it said that it had already been redeemed, but also that it was Promo Offer 2 and not 1. But that can't be at all, because I had the MCS-880 skin for a while.
  • sk1lld's avatar
    sk1lld
    Legend
    4 years ago

    Waited the 48 hours and when no one contacted me from Logitech I contacted them myself. Was told the ticket is escalated and I would know in another 24 to 48 hours. lol

  • Rafterman1999's avatar
    Rafterman1999
    4 years ago
    @sk1lld I don't get an answer either and even linked this post to support. I will wait until next week, otherwise I will give up.
  • sk1lld's avatar
    sk1lld
    Legend
    3 years ago
    @Rafterman1999 wrote:
    @sk1lldPlease let me know when you get the codes.

    Sorry for the long wait, just got the code from level 2 support. It took a wile.

    I wish you luck.

    l8er

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