Re: Unable to connect to the EA servers, Battlefield 2042

Just for the info, I had the same app.

I have same APP and same problem  in the Battlefield 2042.I can't play for more than 5-10 minutes and then it disconnects me

While we investigate what's going on here, the simplest solution is to uninstall this software so you can play. I won't have an update this week, so hold tight please, thanks.

My son was complaining about this problem - said it was happening for months - I did an examination of his PC and it turned out he was ignoring the popup admin requester asking for administrator PIN from EA Anticheat... so I had to enter PIN three times and now his game is working. Is there some way for this EA anti-cheat to run without asking for admin password every time?

We investigated the report of this ID controller software and have found the culprit to be related to a malformed root certificate installed by that software.

EA anticheat is not alone in struggling with this software, as you can see multiple external reports of widely used software (including Python! https://github.com/python/cpython/issues/79846#issuecomment-1093808502) having difficulty with SSL network connections when this certificate is present.

We are developing a plan to remediate this on our end, but I don't have a set date for that fix yet.

In the meantime, the only solution is to remove the certificate manually or uninstall the software whenever you want to play.

I have been battling this issue for months, ever since I installed the game this has been the issue for me. Support was no help, but it finally seems we may be getting down to the bottom of this. I unfortunately do not have the ID Card reader software installed (at least any that I am able to find) would there be any other similar programs I might have that would be causing this issue?

What certificate am I specifically looking for to remove?

I am having the same issue on two different machines at two different locations with two different connections types. Cant get EA support to answer a ticket, chat system doesnt exist. This is just sad.

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I have the same problem in FC25. Was a solution found? Can you help?

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Hi , i have found fix to "unable to connect EA servers" my error code was 1:4688822970:-4685921B

I disabled my IPV6 and use only IPV4 and set primary dns 1.1.1.1 and secondary 8.8.8.8

this can be done in ethernet settings in control panel and you have to go IPV4 and "properties or options" where you can manually set primary and secondary DNS

Then you must enter CMD in "system operator mode" and type

ipconfig /flushdns

ipconfig /registerdns

ipconfig /release

ipconfig /renew

netsh winsock reset

then restart computer and "clear cache" in EA app recovery and also in Steam Clear cache to be sure that old dns is gone.

I have played now without kicked from server because " unable to contact EA servers"

I wonder why EA did not helped me or didn't they know this fix but i had to search information my self like half a year

You couldn't tell me what all this stuff you're writing means. I have the same problem and I want to solve it, but I don't understand anything you wrote. It's too technical. I have the problem with two EA games after my son changed the player name on his EA account.

Any fix?  i too am having the same type of error and i do not have this software.  I am sure its a similar issue though but even after a complete wipe of my machine i still run into the error