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Re: Audio crackling or popping on usb razer headset.

I am also having audio crackle issues. Seems to stop happening after loading in from death where the game will compile shaders, but will start happening again.

Specs:
CPU: Ryzen 5 5500
GPU: RTX 3060
RAM: 32GB DDR4
OS: Windows 11 Pro

Running the game off an m.2 nvme drive as well.

Edit: Playing the steam version if that helps at all.

3 Replies

  • High_Technic's avatar
    High_Technic
    3 years ago

    This seems to confirm that it is not a hardware issue. You are experiencing this using a Nvidia GPU while I have the same issue using a Radeon GPU (RX 6600). I'm using a SATA SSD while you are using an NMVE. And you are using STEAM while I am using EA's proprietary launcher, EA Play. These differences change nothing as we are all experiencing this crackling/popping audio in the menu and in the game as well (also some people are running the game on Windows 10 and I have Windows 11). Hence, this is definitely an issue software related (with the game itself). I would be curious to know the PC Hardware of the people that are actually able to run the game and not experiencing this issue.  

  • squiddlestiks's avatar
    squiddlestiks
    New Scout
    3 years ago

    @High_Technic it does not appear to be specific to hardware whatsoever. Something in the Frostbite engine is not cooperating well with systems, and there is no clear indication (at least to plebian users such as myself) as to what the problem is specific to. The issues range from minor studdering and audio issues all the way to full system lock up and have affected everything from a GTX 970 and intel i5-3xxx to RTX 4090 and i9-13xxxKF (lowest AMD I've seen thus far: RX 580, Ryzen 5 3600, highest: RX 7900 XT, Ryzen 7 7700X). Basically, the entire sweep of the steam compatibility survey. 

    I don't know if there has been any success with people who have wiped their systems clean and tried again, which may indicate an issue with drivers. When I was getting DirectX errors and the game simply crashed, I was getting crash dump logs that contained messages about the Frostbite engine sending invalid DirectX commands to the GPU, and the GPU driver was crashing as a response. After following all the recommended actions by EA community managers, my GPU just quits. Full stop. Complete system lock. So locked up, holding the power button doesn't even turn it off. 

    So yes, this is not a hardware issue. EA devs really need to get working on this 'Invalid command was sent to the GPU' issue.

  • High_Technic's avatar
    High_Technic
    3 years ago

    I don't even think a clean wipe would change anything considering the fact that I just upgraded to Windows 11 with my computer having very few applications (let alone ones that would create a conflict with the Game with the most up-to-date GPU drivers). And frankly, no one should ever have to format their PC to simply get a game to work (especially one so recent). It's pretty baffling that some Triple-A games are so badly optimized when they definitely are a big draw in PC Gaming (while I understand that EA might have prioritized the Dead Space Remake Console Versions).    

    And how did your power button not turn off the computer?! How did you reboot it? By completely unplugging it?! 

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