I bought Dead Space 3 on steam, and it won't launch. I updated all of my drivers, and ran a system file checker, unplugged every accessory except my monitor, my mouse, and my keyboard, redownloaded the game, and verified the integrity of the game files. When I try to launch the game, it gives me an application error: The application was unable to start correctly (0xc0000005).
Here is a detailed error report:
Description
Faulting Application Path: C:\Program Files (x86)\Steam\steamapps\common\Dead Space 3\deadspace3.exe
Problem signature
Problem Event Name: BEX
Application Name: deadspace3.exe
Application Version: 1.0.0.1
Application Timestamp: 511e9327
Fault Module Name: ntdll.dll
Fault Module Version: 10.0.18362.815
Fault Module Timestamp: 2995af02
Exception Offset: 00088df0
Exception Code: c0000409
Exception Data: 0000000a
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 3f75
Additional Information 2: 3f75bb4e531e9431ce48e18d64698afb
Additional Information 3: 3f75
Additional Information 4: 3f75bb4e531e9431ce48e18d64698afb
Extra information about the problem
Bucket ID: 2e982b8fe43f553aff04bec44e1e8591 (2235121065416099217)
Here is my report ID from the Origin Error reporter: 11ebfc2810092613
Here are my hardware specs:
Computer Information:
Manufacturer: System manufacturer
Model: System Product Name
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
CPU Family: 0x6
CPU Model: 0x5e
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 4008 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 1070 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 27.21.14.5167
DirectX Driver Version: 27.21.14.5167
Driver Date: 7 5 2020
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 1070 Ti
VendorID: 0x10de
DeviceID: 0x1b82
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 2560 x 1440
Desktop Resolution: 2560 x 1440
Primary Display Size: 23.54" x 13.23" (26.97" diag)
59.8cm x 33.6cm (68.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Dell S2716DG (NVIDIA High Defin
Memory:
RAM: 16322 Mb
VR Hardware:
Headset: Oculus Oculus Rift CV1 (oculus)
Base station or sensor: Oculus Oculus Rift CV1 (Camera0) (oculus)
Base station or sensor: Oculus Oculus Rift CV1 (Camera1) (oculus)
Controller: Oculus Oculus Rift CV1 (Left Controller) (oculus)
Controller: Oculus Oculus Rift CV1 (Right Controller) (oculus)
Base station or sensor: Oculus Oculus Rift CV1 (Camera2) (oculus)
Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 952890 Mb
Largest Free Hard Disk Block: 43747 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
MAC Address hash: eef15c607f876828aa0d50f28466426be5219c6e
Disk serial number hash: 5924fb6a
I linked my dxdiag as of this post.
The only thing I can think of is that my monitor is 2560x1440p
I would greatly appreciate if this could be fixed, given I paid money for a functional product.
Thank you
