Re: [Old Report] Dead Space Remake Freezing computer / DirectX Error / Driver Crash

Steam ID: https://steamcommunity.com/id/sYnc_e3/

Win 10 Pro 22H2 Build 19045.3208

Nvidia RTX 4090 Driver 536.40

Region Europe

Internal Drive - Samsung 980 Gen.4 NVMe M.2 SSD

32 GB DDR5 RAM

Ryzen 7 7700X

It started happening maybe 2 months ago. Before that I could at least play the game on my 3060Ti (I bought the game few days after launch... despite horrendous traversal / shader compilation stutters (Ryzen 5600G), which were even pointed out by DF as not fixed to this day, the game ran relatively fine.)

I'm attaching DxDiag logs

Today new drivers 536.67 are available. I'm doing clean install and will update you if it changed something.

Edit: Nope, game still crashes on the latest drivers.

@sYnc_e3 Can you attach the EA App Error Report ID Here?

I have no idea how your website works.

I've generated a report ID (after my game crashed during start-up this time - after clean installation of the latest NVIDIA drivers) - see screenshot

I don't know where or how to send it. That link you've sent me leads me to generate a ticket which I can't do because that website doesn't allow me to do so. This is where I'm stuck:

I can't open a ticket on your end. Where should I do it?

I have logs under C:\Users\Admin\AppData\Local\Electronic Arts\EA Desktop\Logs but I can't attach them here (Unsupported extension type)

Where should I send them.

My report ID: 58cb34c6-b41f-4498-b1b2-4d24f08363e3 (generated by EA Error Reporter)

Where should I send it?

It takes so much time and I haven't even started officially addressing the issue because I can't generate a ticket on your end.

Sorry for being dramatic, but it's really frustrating. 'cause I really like this game.

I really can't believe that EA Games has abandoned this game so much, since May it has had problems with the driver, I haven't been able to finish it because I'm waiting for a solution as well as a better optimization and neither, they really don't optimize the game or fix the driver problem, I have a 4090 and I can't believe it has Stuttering just like the new starwars survivor, a shame really

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@sYnc_e3 wrote:
@assassinsforces @SUBGOTCHYOU Here's a fix: https://steamcommunity.com/app/1693980/discussions/0/3800526046831682887/

Still a workaround. EA and NVIDIA should fix this together since majority of people should not be bothered fiddling with NVIDIA Profile Inspector.

But at least we can finish playing the game now.

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Thanks for the link we will take a look at that and see what is happening.

I Hope it will get fix soon!!!