Forum Discussion

Anonymous

Re: disc unreadable error on xbox 360

Hi g1ngerm00se,

Maybe the issue is with the game disc itself or with the console. By any chance, can you try your disc on a friend's console to see if the freeze occurs at the same place?

If yes, you will need to contact your retailer to get a new copy (If you bought the game on Origin, please get in contact with an EA Game Advisor).

If the disc is not faulty then I would advise to check the following link:

http://support.xbox.com/en-US/xbox-360/disc-drive/disc-drive-solution

Hope this will help!

Eve

1 Reply

Anonymous
13 years ago
So far, I've tried cleaning with disc cleaning gel, I've returned the disc and bought another new copy (2nd one so far), and no other game triggers this problem with my Xbox 360. It is only at that point in the game. I have tried installing and uninstalling the entire game from the hard drive, and clearing the cache.
Should I simply try to purchase a version from the game marketplace at this point?