Re: Black Emporium DLC not appearing in game after download/update
I followed the instructions given by the lady who called herself "Grandma", I located the files, the Black Emporium folder with files is there, not running, showed downloaded in Origin. How do you do a repair through Origin, never done this before so sorry for the silly question. Just getting frustrated as files are there but Emporium isn't showing up. I did a complete shut down on my pc. Opened Origin in admin mode, launched the game and it still isn't showing up. It shouldn't be this hard to install an expansion pack. What is even more galling, my hubby installed it no problem! Please help. Thanks
@MOJayhawker wrote:Re: Black Emporium DLC not appearing in game after download/update[ New ]- edited
Since I started this question it's up to Grandma to mark it solved. Connecting within the game to the Dragon Age servers seemed to have fixed things.
I've tried several things that I've found that worked for some, so in the spirit of being a mom and diffusing the situation, here's a list of things to try on PC before getting angry and throwing things at Bioware and EA.
The part in green is what actually worked for me.
-First, fire up the game and sign on to the Dragon Age servers within the game. This validates the DLC and just going through Origin isn't enough it seems. I know, I didn't have to do that for Jaws of Hakkon either but this is what actually worked for me.
NOTE: It seems you DO have to update the Multiplayer DLC to get BE to work if you have multiplayer installed. Let it sit unused and unloved in the files like mine does if you don't play multi.
-Verify you have the game installed in Origin:
Open Origin
Right click your mouse over Dragon Age: Inqusition, and select "View Game Details"
Scroll down and check that the DLC is installed-Make sure you have the DLC folders in your DAI game file wherever you installed your game. Go to the game file, open the "Update" file inside it and look for folders called "Black Emporium" and the ones that have "DLC" in the title. If they aren't there, update or repair your game.
-Try a game repair through Origin. A game reinstall if you use a disk version for PC.
There are other, more complex, possible fixes for this issue but as you can see from @EA_David's post above, EA is on this so if you aren't confident enough with your computer, I'd call support or post your own question in the forum.
On a personal note, HUGE thank you to the following for their helpful tips:
And a special thanks to my good buddy @ThandalNLyman. You've come to my rescue more than once both here and over at DANex. Thanks!
Everyone in the feed gets cookies and Grandma hugs!
