Forum Discussion

Re: Unable to Download EA Play Games for EA Desktop

I don't know what's wrong. You guys say I don't have EA play on my account despite everything I can see saying that I do.

I really don't know what I can do from my end. All of the support staff won't or can't help me.

2 Replies

EA_Blueberry
Community Manager
5 years ago
@choupone

You may want to check with Support to verify whether you have a Child account.

I have a child account on Xbox, why can't I access EA Play on PC?

As part of the platform safety measures for PC at Electronic Arts, child accounts don’t have online access and as a result won’t have access to EA Play.

Source: https://support.xbox.com/en-US/help/subscriptions-billing/manage-subscriptions/ea-play-with-xbox-game-pass-FAQ
choupone
5 years ago
@EA_Blueberry I don't have a child account

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Forum Discussion

Re: Unable to Download EA Play Games for EA Desktop

Since new update some of my add on's are down.

Could Not Activate

Moving around game.

Where's EA Help?

Sims 4 error: Failed to launch game