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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Re: EA play not working on EA desktop

Hey @Mandarinduke in a situation such as this I would recommend that you speak with one of our phone or chat support advisers who will be able to take a look at the account with you and advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat or request a call back.

 

Darko

4 Replies

  • Mandarinduke's avatar
    Mandarinduke
    5 years ago
    @EA_Darko I contacted live chat support and I got told it was a known issue and that its currently being worked on, safe to say I was not helped at all with that information.
  • Sachet1995's avatar
    Sachet1995
    5 years ago

    I am also facing the same issue XBOX game pass EA play is showing in my EA account but EA desktop app is not allowing any games to install

  • Bogu635775's avatar
    Bogu635775
    5 years ago

    yeah I'm getting the same exact issue and I cant find any fix for it.

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