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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Re: Origin & EA states it will not connect to servers

@ryanrossl0ver Are you getting a specific message when you try to use Origin or the new EA App client?

2 Replies

  • I tried with the sims 3. 

    Origin: “We’re sorry, an error has occurred. We are unable to connect to EA servers to activate The Sims 3 on this computer using this account. Please try again later.” 

    EA app: (after clicking on the game, not even being able to download the game from the EA app itself.) “Something went wrong… The server encountered a mysterious error. Try again in a little bit.”

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @ryanrossl0ver lets try the following (only using EA App, ensure Origin is closed) 

    Thanks!

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