Forum Discussion
3 years ago
I tried with the sims 3.
Origin: “We’re sorry, an error has occurred. We are unable to connect to EA servers to activate The Sims 3 on this computer using this account. Please try again later.”
EA app: (after clicking on the game, not even being able to download the game from the EA app itself.) “Something went wrong… The server encountered a mysterious error. Try again in a little bit.”
EA_Illium
EA Staff (Retired)
3 years agoHi @ryanrossl0ver lets try the following (only using EA App, ensure Origin is closed)
- Run the System File Checker tool then Check for Windows and GPU updates
- Check for other applications that may be limiting EA App or Game performance
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
Thanks!
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