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EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

Re: FIFA 23 Error - You Don't Have Access

@vivek20241 Following up with you on this to see if you were still running into this error.

5 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @vivek20241 No worries, The first thing I would do is try the following to see if these steps help. This error typically happens when you have or had a EA Play subscription and there is an issue or it expired, or someone else did in fact download the game on their account on that machine but you are not entitled. 

    EA App's Cache (Top Left Menu > Help > App Recovery)

    Delete Windows Temp Files

    • First, make sure you close as many programs as you can
    • Press the Windows key + R, go into the file explorer
    • Type in %temp%, and hit Enter
    • Delete everything it allows you to delete
    • Reboot the PC

    Once these are completed and if it still gives you the same error, uninstall and reinstall the game. If it does not allow you to reinstall the game, that would be more of an account issue than a game issue at which point you would need to reach out to live support.

  • vivek20241's avatar
    vivek20241
    2 years ago

    @EA_Shepard  I tried all this but nothing worked also i reached many people in the live support but everyone told me same thing clear cache ,reboot etc

  • vivek20241's avatar
    vivek20241
    2 years ago

    yes 
    Adding my issue after clicking play button in steam it automatically stop
    and with this errors there is no launching button in the game instead there is an exclamatory button
    i disable all the antivirus but still getting this errors

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