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EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
7 years ago

Re: Unravel PC origin achievements not unlocking

Hey there, @boundles.

Do you remember the exact name of the achievement you're having issues with? One good one I've found to test / earn was the Gardener achievement.

Arrenai 🐱


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12 Replies

  • boundles's avatar
    boundles
    7 years ago

    no i don't know the exact name of the achievement but it is the first one that should be unlocked but not unlocked. it is behind a flower

    I have also tried to repair the game but the achievements are not unlocked. the game works well and I can play however

    (Posts merged by CM)

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    Hey there, @boundles.

    I believe what you're discussing may be part of an achievement, but I don't believe it's an achievement itself. Are you talking about the one where you pick up a button?

    The achievements for level 1 - Thistle and Weeds are Missing Piece and Gardener.

    Arrenai 🐱


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  • boundles's avatar
    boundles
    7 years ago

    yes it is a red button. it is the first achievement that I meet. I have not tried to go on to see if the other achievements are unlocked or not but I don't think so. there is another achievement immediately after in a wall. anyway i'm here to ask what i need to do to unlock the achievements. a help. I tried your suggestions but they don't work. when I continue the first level it tells me secrets found: 1 of 5 but in the origin overlay I see completed objectives: 0. progress is not marked. 

    Update: just finish the first level thistle and weeds. in game it mark me 3 on 5 secrets found but into the overlay of origin it is 0 as if I hadn't gone ahead in the game

    (Posts merged by CM)

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    Ah, @boundles. I understand now.

    There are a number of secrets (buttons) per level. They aren't tied to per-button achievements, but getting them all can open you up to other achievements. I hope that helps!

    Arrenai 🐱


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  • boundles's avatar
    boundles
    7 years ago

    achievements are linked to the red medals not bottons you collect. I have collected 3 medals in level 1 but these are not shown in the origin interface. I do not know what I have to do. the problem is the origin interface which does not unlock the results

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    Hey there, @boundles.

    If you could take a screenshot of the exact achievement that you haven't received, I can take a look into it a bit further.

    To find the achievements in the Origin client:

    1. Click on the game in your game library on Origin
    2. Click on Achievements tabs from the game pane
    3. Scroll down to the full achievement list
    4. Scroll through the list to find the achievement you believe you should have earned

    Once you find the achievement, you can screenshot it, crop it, and then add it directly into a post here.

    Here's an example of the information I can use:

    I look forward to hearing from you.

    Arrenai 🐱


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  • boundles's avatar
    boundles
    7 years ago

    restarted origin and now it show 1 achievement unlocked. but should be 3 achievements unlocked

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    Hey there, @boundles.

    From the screenshot, there's a few that haven't earned so far. Is it the top ones (Pacifist and Gardener) the ones you completed requirements for and are missing?

    While support doesn't have the ability to grant achievements, we want to make sure the Origin client isn't blocking you from receiving them.

    Arrenai 🐱


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  • boundles's avatar
    boundles
    7 years ago

    in the first level I found 3 of 5 secrets in the game so I should have unlocked 3 achievments but only one is visible from the origin interface. I could try replaying it from the beginning with local saves and not from the cloud to see if it works

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    Hey there, @boundles.

    Unfortunately, I'll need a screenshot or the names of the achievements you're missing that you should have earned. The list in Origin are all of the achievements available, so you should be able to see there which ones you should have received. Without knowing which achievements are not being granted, unfortunately I don't have much troubleshooting I can offer.

    Arrenai 🐱


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  • boundles's avatar
    boundles
    7 years ago

    i have replayed the entire first level and now i have earn 2 achievements with all 5 secrets founds. this is strange. now i should have unlock all 3 achievements but the Pacifist one is still locked

    Edit to add: sorry. perhaps the only unlockable achievement in level one is the gardener. all the others are unlocked in the next levels. the pacifist should perhaps be in level 3 Berry Mire so that's right. achievements are not tied to the medals you collects in the levels this means that 5 secrets found do not mean 5 achievements. so origin achievements unlock correctly. the discussion is closed

    (Posts merged by CM)

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