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a0bu1ljcucty's avatar
a0bu1ljcucty
Rising Newcomer
22 days ago

download code not working

I bought your Split Fiction game for Nintendo Switch 2 but the download code is not working and the error code is 2813-0055 

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Hey there, this error code means the download code is for content that hasn't been released yet or is for a different region than your Nintendo Account. Since the game has already been released, you might have purchased a code for a different region. I suggest that you contact the seller and check if they can exchange the code for you. 

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