I bought your Split Fiction game for Nintendo Switch 2 but the download code is not working and the error code is 2813-0055
Hey LinkLegendRuss, I’m really sorry that the code didn’t work for you. I know how frustrating that can be. While we’re not able to exchange this code, the best next step would be to reach out to the retailer you purchased it from, as they should be able to help you further.
Community ManagerHey there, this error code means the download code is for content that hasn't been released yet or is for a different region than your Nintendo Account. Since the game has already been released, you might have purchased a code for a different region. I suggest that you contact the seller and check if they can exchange the code for you.
Hello, I have a question to ask did you ever get help with this situation like at all because I recently just bought this myself from target and the code didn’t work at all so I’m wondering to know if you got help like whether or not please let me know what you did so I can get the same help and maybe this will help others that have the same situation because this must not be a widespread situation but this is ridiculous.
I don’t know about the original poster where they bought the game, but I bought mine in in store at target in my code doesn’t work. I literally contacted you all and literally nothing was done at all, and I was basically had the door shut in my face.
Community ManagerHey LinkLegendRuss, I’m really sorry that the code didn’t work for you. I know how frustrating that can be. While we’re not able to exchange this code, the best next step would be to reach out to the retailer you purchased it from, as they should be able to help you further.
