Forum Discussion

saucedaddydlux's avatar
saucedaddydlux
2 years ago

Re: How to fix EA app Error Code EC:10005?

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) error EC:10005
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe opening the app
When did this happen? (dd.mm.yy hh:mm) 09.12.23 15:49
Summarize your bug It wont let me login after numerous attempts
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to login
What happens when the bug occurs? just get the error code and wont login
What do you expect to see? I expect to be able to log in

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error code EC:10005

10 Replies

  • Meeus1995's avatar
    Meeus1995
    2 years ago

    I've managed to log in now but the screen of EA wont load

  • aauk47's avatar
    aauk47
    2 years ago
    I also got this error just now, thinking there was something wrong with my account. It was fine an hour ago.
  • MiriahR91's avatar
    MiriahR91
    2 years ago

    @aauk47 I too am suffering from ec10005 - so we just wait? [removed]. I've uninstalled/reinstalled origin and the ea app even.

    (cm edit - removed language)

  • aauk47's avatar
    aauk47
    2 years ago
    I don’t know. There is no solution at all. I also tried to see if EA is maintaining the server. I'm not the only one with this problem, so it's its problem, right?
  • MiriahR91's avatar
    MiriahR91
    2 years ago

    I would hope so - and for a quick solution PLEASE. I just want the new rent expansion for my sims!

  • KedsDead's avatar
    KedsDead
    2 years ago

    it is definitely a server side issue, although companies are afraid to admit an issue has or is occurring. It is breathing now, atleast, but still broken and slow.

  • Meeus1995's avatar
    Meeus1995
    2 years ago

    Spoke to EA and its a known issue they said try in a couple of hours  

  • aauk47's avatar
    aauk47
    2 years ago
    Then we can only wait for it to be repaired. It was working fine before. Try again later.
  • aauk47's avatar
    aauk47
    2 years ago
    It was repaired really quickly. I just tried it and was able to log in normally.

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