EA_Leeuw
Community Manager
2 years agoRe: EA crashes my internet connection while downloading any game
Hi @goddani01,
I have actually experienced a similar issue before. It seems that the problem may be due to an overloaded router, where the RAM and CPU are struggling to handle the (high volume of) network traffic. Thankfully, the issue was resolved by applying a firmware patch that was specifically designed for the router.
To try to assist you further, could you please provide more details about your router? Specifically, I would like to know if it is a modem/router combination provided by your Internet Service Provider or if you purchased it independently. Additionally, it would be helpful if you could provide the model or type of your router.
I have actually experienced a similar issue before. It seems that the problem may be due to an overloaded router, where the RAM and CPU are struggling to handle the (high volume of) network traffic. Thankfully, the issue was resolved by applying a firmware patch that was specifically designed for the router.
To try to assist you further, could you please provide more details about your router? Specifically, I would like to know if it is a modem/router combination provided by your Internet Service Provider or if you purchased it independently. Additionally, it would be helpful if you could provide the model or type of your router.