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KariMeasham45's avatar
KariMeasham45
2 years ago

Re: EA app "failed to stage update"

I'm having the exact same problem nothing works, I played the sims 4 yesterday and everything ran completely fine. However when I went to play this morning I get stuck on the same screen telling me that I need to restart the app in order to update it and no matter how many times I press restart it finishes the downloading process and then goes straight to the failed to update stage. I am also unable to click on anything else on the screen only the restart button, I can't go to the help bar or anything I couldn't even press the X to exit the app. please can someone help me?

1 Reply

  • fancysimmah's avatar
    fancysimmah
    12 months ago

    I had this same problem where it wouldn’t allow me to exit out of the app or anything and out of sheer frustration, i restarted my PC and it fixed my problem! The app successfully updated and everything worked fine! I don’t know if that’ll help you but just in case, try it! 

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