EA_Illium
EA Staff (Retired)
EA Staff (Retired)Forum Discussion
3 Replies
Hi we are playing on PC. We both have the game from steam.
EA_IlliumApologies on the delay, to confirm have we tried the following?
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Restart your device in Clean Boot mode, then just try running the client and game
If this continues to confirm are you game sharing on Steam or using separate accounts?
Cheers,
Hi.
We tried everything and it didn't work.
We have separate accounts.
