Re: The EA App is Stuck On Preparing
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) Stuck On Preparing when Downloading
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 5/14/2023
Summarize your bug I've been at it for HOURS.. I've looked up every FAQ, every troubleshooting tip possible when it comes to just downloading a game. All I want to do is play 2042 for the first time since 1/26/2022. I've Deleted every file associated with Origin and EA and done a clean install about 3 times now. I've unlinked and linked my XBox Gamepass associated profile, I've cleared the cache. I've tried installing from XBox app, i've tried installing from the EA app. I'm not going to name everything else i've done but at this point, its just become rediculous. A game that came out 4 years ago should not be this hard to download. I shouldn't have to deal with any of this at all. I'm frustrated to say the least. I'm not buying the full game when i actively use XBox game pass for more than just downloading an EA game. But for some reason I feel this is exactly what they want you to do.. if anyone can name something I haven't tried fire away.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Honestly just try to play any game associated with EA. It'll happen.
What happens when the bug occurs? Nothing.
What do you expect to see? My game installing
Okay
