GrandmaChocolate
27 days agoRising Novice
EA expansion pack purchase blocked by EA
I tried to purchase the new expansion pack through EA, like I always do - I own them all. My bank said EA blocked the purchase because EA said I was "not present" at the purchase (??!!??) How do I get that corrected?? - The bank says I cannot use it at EA until EA corrects that. HELP!!
Hi there GrandmaChocolate
We aren't able to look into your billing details or purchase history here on the forums, but you can reach out to the live support team so they can take a look and see what's happened here.
You can contact live support for more help on this by submitting a request here.