Re: The EA App is Stuck On Preparing

 I open the Fifa 22 launcher ,it goes to the EA App and says "you don't have access, this title have been downloaded to your device by another user who owns the game.log in to different account or restart app " I don't have another account.

Problem 2# I have the Fifa 22 game files in my pc but the game library somehow don't detect it and the EA app game library shows the download option rather than Play, and when I try to download Fifa 22 it always gets stuck on preparing to download. I tried clearing cache ,open as admin, tried reinstalling EA app etc again and again ,still it gets stuck on preparing 

any idea to solve this???

Due to how long I have been waiting refunds are no longer valid. so now im out my money for the game its in EA's pockets and I cant play it due to the app not working. Months since this has been raised its still not updating or downloading. its pure theft at this point .

• EA App/Steam/Epic: EA App
• EA ID/Steam user ID: the12ninjababies
• Windows OS: Windows
• Windows OS version: Windows 10 version 19045.3448
• GPU model and driver version: Nvidia RTX 260 12GB
• Region: US
• Are you using an internal or external drive? 500GB Samsung SSD 
• Are you using an HDD or SSD? SSD
• Date this issue started (is it still happening?) October 12 2023 its still happening
• Steps to resolve: Reinstall EA  App, Cleared Cache, Restarted Pc, Changed Install location
• VPN or 3rd party antivirus? Neither
• Any other game affected? Nope, just battlefield 2042
• Tried another app to install the game? Yep, I've tried to install via xbox app and origin doesn't exist on pc anymore