CarbonCarl
5 years agoHero (Retired)
Re: EA Play / Xbox link issues (update credentials)
Hi @NDavMc
Unfortunately there is no way around this. If you don’t have access to the EA account that is linked or you can’t verify any of those details then there is no way of unlinking your Xbox account.
There is also no way of verifying your Xbox account because EA doesn’t have access to your Xbox details from Microsoft.
The process of linking still works the same way today. If you sign in to an EA game on your console using a EA account then it automatically becomes linked in order for you to play the game.
More info can be found here: https://help.ea.com/en-gb/help/account/link-your-console-accounts/