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EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
3 years ago

Re: To continue linking your EA Account, head back and start over.

@JonDanks It's an account loop. You would need to get in touch with live support so that they can get this sorted on our end.

5 Replies

  • Change my EA password fixed it for me, my previous one was "expired" so i had to  reset a new one

  • This is how i fixed it:

    1.) Open ea games

    2.) Link xbox games friends

    3.) Figured out some hacker associated another account.

    4.) Reached out to support they unlinked.

    5.) Tried linking my friends.

    6.)reboot.

    7.) Installed EA games via game pass

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Isaac_is_a_Nerd wrote:

    This is how i fixed it:

    1.) Open ea games

    2.) Link xbox games friends

    3.) Figured out some hacker associated another account.

    4.) Reached out to support they unlinked.

    5.) Tried linking my friends.

    6.)reboot.

    7.) Installed EA games via game pass


    I am glad these steps worked for you. I am sorry about the hacker part but at least you were able to find that out now and not later on. 👍 I hope these help others out too.

  • DrSpoony2's avatar
    DrSpoony2
    2 years ago

    Good thing that you can not get in touch with live support as the field to select your platform does not have any options to select. And the field is needed to send a request.... This is so sad what you are doing to your customers. I have been trying to play your games for years and you always make it so hard that I quit before even launching the game.

  • In case people are still having issues. This is how I fixed it. the issue here is that you need to link your Steam account to your EA account and make sure you are signed into that EA(the account linked with steam) account on the EA app.

    For some reason, I had multiple EA accounts and on the EA app,I was logged into the wrong EA account. So every time I tried to lunch EA FC 24 on Steam, it was trying to reach out to my EA app that had FIFA but it didn't work.

    To fix.

    1.Go to your EA account and go to connections.(Customer Portal (ea.com)). Make sure your EA account is linked to Steam, if not do that.

    2. Sign-into your EA app with the EA account(email address) that is linked to your Steam and make sure Fifa is installed. This a good sign.

    3. Now simply start FIFA from steam and it should work.

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