EA_Solaire
Community Manager
2 years agoRe: Ea play refund
Hey there @xctun1
We aren't able to process a refund for you here on the forums, and it looks like your live chats haven't connected to an advisor yet on the help site.
Please set up a brand new case on the help site to speak with an advisor about this: https://help.ea.com/en/help/faq/using-ea-help/
If the live chat doesn't connect, try the following:
- Press F5 to refresh the page
- Clear your browser's cache
- Try a private browsing window
- Try another browser, like Chrome or Edge