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fancypants28's avatar
fancypants28
2 years ago

Re: EA app (NOT in Turkey) - Blank/Greyed Out Game Tiles etc. - Since May 22nd, '24

I think it's a DNS problem. That's the only thing that explains all of these different solutions people are finding. Turning on a VPN, turning off a VPN, installing portmaster/pi-hole, uninstalling portmaster/pi-hole. All of these things adjust DNS settings or change the way requests are routed to/through DNS. What I noticed is that when I go to those websites that people are unblocking to solve this issue (statsigapi.net, sdk.split.io for instance) in a browser, I should be getting a json response saying the page is not found (as I do on my computer which the EA App is working for). However, I get various errors instead, related to DNS or just saying it's plain unreachable. IDK why. I have tried so many things in this thread and others...

2 Replies

  • fancypants28's avatar
    fancypants28
    2 years ago
    I also noticed that when I started the EA app with portmaster on, it claimed that the EA process was trying to use its own Secure DNS resolver, which would bypass Portmaster's firewall protections. I guess, maybe EA's resolver takes precedence unless some specific condition is met? I still haven't been able to resolve the issue.
  • fancypants28's avatar
    fancypants28
    2 years ago
    @fancypants28 Sorry to post thrice in a row, but I just fixed it on my end. Installing and then uninstalling Portmaster worked for me lol. What a mess.

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